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Security Measures

We provide our customers the highest levels of security when they transact with us.

Our security measures are designed to keep you protected. We have initiated efficient processes to improve your banking experience and safeguard your money and investments.

Secure Login

Protect your account with unique ID and IPIN

Secure Login
  • First Feature IconThe IPIN is generated randomly by the system and directly printed on tamper proof media
  • Second Feature IconIt is encrypted and stored on the NetBanking system to facilitate authentication using industry-specified encryption standards
  • Third Feature IconIt is not accessible to anyone -- including the system administrator

Sessions Security

Sessions security prevents interception

Sessions Security
  • First Feature Icon128-bit encryption protects your session with the bank’s webpage
  • Second Feature IconYour communication cannot be intercepted by anyone over the internet
  • Third Feature IconAutomatic time out of a customer's login session after some idle time, to protect against misuse

Digital Certificate

Be sure you are on the right site

Digital Certificate
  • First Feature IconHDFC Bank's webpages are identified by a digital certificate to assure its customer that they are on the correct site
  • Second Feature IconThe certificate is provided by Verisign
  • Third Feature IconThis protects the customers from revealing their confidential account information on fraudulent websites

Virtual Keyboard

Protect yourself on shared computers

Virtual Keyboard
  • First Feature IconEnter passwords on a Virtual Keyboard while logging into NetBanking
  • Second Feature IconThis protects against key-logger software
  • Third Feature IconUse this on untrusted/ shared computers, for example in cyber cafes

InstaAlert

Stay alert, avoid fraud

InstaAlert
  • First Feature IconGet instant SMS and E-mail alerts
  • Second Feature IconCustomise your alerts for transaction denominations
  • Third Feature IconGet alerts when beneficiaries are added for Third Party Transfer transactions

Systems Security

Safeguarded by state-of-the-art technology

Systems Security
  • First Feature IconComputer systems are protected by firewalls, intrusion detection and anti-malware programs
  • Second Feature IconRobust processes, skilled people and competent service providers monitor the security
  • Third Feature IconAll high-risk transactions undergo 24x7 monitoring

Cooling Period

Get time to review newly added beneficiaries

Cooling Period
  • First Feature IconTransfer funds only to a new beneficiary only after 30 minutes
  • Second Feature IconAs soon as a beneficiary is added, the account holder gets SMS and email alerts about the addition
  • Third Feature IconThe customer therefore gets 30 minutes to review if the beneficiary has been fraudulently or erroneously added

Extended Validation Secure Sockets Layer Certificate (EVSSL)

EVSSL Certificate helps identify a genuine website

Extended Validation Secure Sockets Layer Certificate (EVSSL)
  • First Feature IconExtended Validation Secure Sockets Layer Certificate (EVSSL) provides enhanced security
  • Second Feature IconIt provides clear visual indicators in the form of a green address bar so that customers can easily identify a genuine website
  • Third Feature IconIf the bar turns red, it means that the web page being accessing might be unsafe

Additional Authentication for Financial transactions

Get added layers of security

Additional Authentication for Financial transactions
  • First Feature IconAll financial transactions need two-factor authentication
  • Second Feature IconA One Time Password (OTP) is sent to the registered mobile number
  • Third Feature IconThe Challenge Questions (CQ) facility protects netbanking transactions

CAPTCHA Implementation

Stay safe from password-guessing attacks

CAPTCHA Implementation
  • First Feature IconCAPTCHAs protect against automated password-guessing attacks
  • Second Feature IconA CAPTCHA solution prompts a customer to enter a code
  • Third Feature IconThe code can be easily read by humans but not by computer programs

Last Login

Be alert about unauthorised logins

Last Login
  • First Feature IconWhen you login, make sure you check your last login
  • Second Feature IconIf the last login was not by you, then you are alerted to potential unauthorised logins
  • Third Feature IconReport suspicious logins to the bank immediately

Mobile Number Masking

Keep your mobile number safe

Mobile Number Masking
  • First Feature IconWe mask your mobile number to prevent unauthorised persons from misusing it
  • Second Feature IconOnly the last five digits of the mobile number are displayed to the customer
  • Third Feature IconThis keeps your mobile number safe

Debit Card PIN

Dual authentication for key transactions

Debit Card PIN
  • First Feature IconGet double the security for key transactions and NetBanking registration or password regeneration
  • Second Feature IconThe online IPIN regeneration and NetBanking registration facilities have been strengthened by including Debit Card PIN authentication
  • Third Feature IconThis is in addition to SMS One-Time Password (OTP)-based authentication.

IPIN Security

A system-generated IPIN is delivered to each user through a tamperproof medium.

IPIN Security
  • First Feature IconThe IPIN is generated randomly by the system and directly printed on tamper proof media.
  • Second Feature IconIt is then encrypted and stored on the NetBanking system to facilitate authentication using industry-specified encryption standards.
  • Third Feature IconHence, it is not accessible to anyone - including the system administrator.

Transaction Monitoring

All high risk transactions are closely monitored at every moment

Transaction Monitoring
  • First Feature IconAll high risk transactions undergo monitoring
  • Second Feature IconMonitoring is done 24x7
  • Third Feature IconAll high risk transactions are considered

Security Teams

Offering round-the-clock protection

Security Teams
  • First Feature IconOffering round-the-clock protection, our security team along with managed systems help in safeguarding
  • Second Feature IconWe have robust processes, skilled people and competent service providers
  • Third Feature IconMonitor the security of our systems round the clock