Credit Card Customer Care - Helpline Numbers

HDFC Bank Credit Card Customer Care Number

Accessible Across India

You can contact us at 1860 267 6161 / 1800 202 6161.
For Customers Travelling Abroad

You can reach out to us for your Credit Card related queries on +91 22 61606160.
For Diners Black Credit Card and Infinia Credit Card holders

You can contact us at our dedicated customer care number +91 22 61717606.

Write to HDFC Bank Credit Card Customer Care

Via Email ID

You can write to us at our email address customerservices.cards@hdfcbank.com
Via Regular Post

Manager, HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur PO Chennai - 600 041
Via Courier

Manager, HDFC Bank Cards Division, # 8, Lattice Bridge Road, Thiruvanmiyur, Chennai - 600 041

HDFC Bank Credit Card Customer Care Timings

You can contact our Credit Card Customer Care department 24 hours, on all days, including Sundays and bank holidays.

Visit Bank Branch

You can visit your nearest HDFC Bank branch during the bank’s working hours for your Credit Card-related queries. Click here to locate your Bank branch.

Reasons to Contact HDFC Bank Credit Card Customer Care

You can contact our Credit Card customer care if you need to:

Block Your Card

In case your card is lost or stolen, you must immediately block it to avoid further misuse of your Credit Card.
Report Fraud Transactions

If you come across unauthorised or fraudulent transactions, you must instantly report them to us.
Know About Various Transaction Limits

You can check your credit limit, available credit limit, available cash limit, domestic point-of-sale (POS) transaction limit, online transaction limit, ATM transaction status, contactless payment transaction limit, international transaction limit and the last statement’s bill amount, due date and minimum amount due.
Get Your Statement

You can request your Credit Card statement to be sent to the registered email ID. You can also register for e-statement.
Reset PIN

You can reset your Credit Card PIN. A one-time password (OTP) will be sent to your registered mobile number.
Set Autopay Instructions

You can set auto debit instructions for your Credit Card payments via customer care. You can also manage the auto-pay payments, and check recent payment status and IFSC details.
Update Personal Details

You can update personal details such as email ID, mobile number, mailing address and international travel details.

Know Your Loan on Credit Card Status

You can check your existing Loan on Credit Card details as well as any new loan offers. You can also get information on card upgrades, Add-on Credit Cards and limit enhancements. Additionally, you can get information on your Credit Card reward points programme.
Raise a Complaint

You can raise a complaint or get information on a disputed transaction; you will be connected to one of our agents.

Services Offered by Credit Card Customer Care

You can contact our Credit Card Customer Care and get access to the following services:

Card Blocking
Reporting Unauthorised/Fraud Transactions
Know Your Credit Card Summary
Payment Details
Duplicate Statement Request
Reset PIN
Manage Card Transactions and Limits
Update Personal Details
Retrieve NetBanking User ID
Checking Loan Offers
Get Information on Reward Point Programme
Report complaint or disputed transaction

Frequently Asked Questions

What is the Credit Card helpline number for HDFC Bank?

You can contact HDFC Bank’s Credit Card Customer Care at 1860 267 6161 or 1800 202 6161. As a customer travelling, you can reach the bank’s Customer Care at +91 22 61606160. If you hold a Diners Black Credit Card or an Infinia Credit Card, you can contact the bank’s dedicated customer care at +91 22 61717606.

Is the HDFC Bank Credit Card customer care available 24x7?

Yes, it is. HDFC Bank’s Credit Card Customer Care is open 24x7, including Sundays and holidays.

How do I complain about my Credit Card?

As an HDFC Bank Credit Card holder, you can raise a complaint regarding your Credit Card at 1860 267 6161 / 1800 202 6161. You can also write an email to us at customerservices.cards@hdfcbank.com.

What is the Credit Card customer care email for HDFC Bank?

You can send your HDFC Bank Credit Card-related queries to customerservices.cards@hdfcbank.com.

Can my Credit Card customer care block my Credit Card?

As an HDFC Bank Credit Card holder, you can block your Credit Card by calling 1860 267 6161 / 1800 202 6161. The Interactive Voice Response (IVR) facility or an agent can help you block your Credit Card.