HDFC Bank Credit Card Customer Care

HDFC Bank Credit Card Customer Care

Conveniently get in touch with us for all your HDFC Bank Credit Card-related queries. 

HDFC Bank Credit Card Customer Care Number


  • Accessible Across India

    You can contact us at 1800 1600 / 1800 2600.
    ​​​​​​​
  • For Customers Travelling Abroad

    You can reach out to us for your Credit Card related queries on +91 22 61606160.

  • For Diners Black Credit Card and Infinia Credit Card holders

    You can contact us at our dedicated customer care number +91 22 61717606.


Write to HDFC Bank Credit Card Customer Care


  • Via Email ID

    You can write to us at our email address customerservices.cards@hdfcbank.com

  • Via Regular Post

    Manager, HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur PO Chennai - 600 041

  • Via Courier

    Manager, HDFC Bank Cards Division, # 8, Lattice Bridge Road, Thiruvanmiyur, Chennai - 600 041


HDFC Bank Credit Card Customer Care Timings


You can contact our Credit Card Customer Care department 24 hours, on all days, including Sundays and bank holidays.


Visit Bank Branch


You can visit your nearest HDFC Bank branch during the bank’s working hours for your Credit Card-related queries. Click here to locate your Bank branch.


Reasons to Contact HDFC Bank Credit Card Customer Care


You can contact our Credit Card customer care if you need to:

  • Block Your Card

    In case your card is lost or stolen, you must immediately block it to avoid further misuse of your Credit Card.

  • Report Fraud Transactions

    If you come across unauthorised or fraudulent transactions, you must instantly report them to us.

  • Know About Various Transaction Limits

    You can check your credit limit, available credit limit, available cash limit, domestic point-of-sale (POS) transaction limit, online transaction limit, ATM transaction status, contactless payment transaction limit, international transaction limit and the last statement’s bill amount, due date and minimum amount due.

  • Get Your Statement

    You can request your Credit Card statement to be sent to the registered email ID. You can also register for e-statement.

  • Reset PIN

    You can reset your Credit Card PIN. A one-time password (OTP) will be sent to your registered mobile number.

  • Set Autopay Instructions

    You can set auto debit instructions for your Credit Card payments via customer care. You can also manage the auto-pay payments, and check recent payment status and IFSC details.

  • Update Personal Details

You can update personal details such as email ID, mobile number, mailing address and international travel details.

  • Know Your Loan on Credit Card Status

    You can check your existing Loan on Credit Card details as well as any new loan offers. You can also get information on card upgrades, Add-on Credit Cards and limit enhancements. Additionally, you can get information on your Credit Card reward points programme.

  • Raise a Complaint

    You can raise a complaint or get information on a disputed transaction; you will be connected to one of our agents.

Services Offered by Credit Card Customer Care


You can contact our Credit Card Customer Care and get access to the following services:

  • Card Blocking

  • Reporting Unauthorised/Fraud Transactions

  • Know Your Credit Card Summary

  • Payment Details

  • Duplicate Statement Request

  • Reset PIN

  • Manage Card Transactions and Limits

  • Update Personal Details

  • Retrieve NetBanking User ID

  • Checking Loan Offers

  • Get Information on Reward Point Programme

  • Report complaint or disputed transaction

Frequently Asked Questions



What is the Credit Card helpline number for HDFC Bank? 

You can contact HDFC Bank’s Credit Card Customer Care at 1800 1600 / 1800 2600. As a customer travelling, you can reach the bank’s Customer Care at +91 22 61606160. If you hold a Diners Black Credit Card or an Infinia Credit Card, you can contact the bank’s dedicated customer care at +91 22 61717606.  

Is the HDFC Bank Credit Card customer care available 24x7? 

Yes, it is. HDFC Bank’s Credit Card Customer Care is open 24x7, including Sundays and holidays.  

How do I complain about my Credit Card? 

As an HDFC Bank Credit Card holder, you can raise a complaint regarding your Credit Card at 1800 1600 / 1800 2600. You can also write an email to us at customerservices.cards@hdfcbank.com

What is the Credit Card customer care email for HDFC Bank? 

You can send your HDFC Bank Credit Card-related queries to customerservices.cards@hdfcbank.com

Can my Credit Card customer care block my Credit Card?  

As an HDFC Bank Credit Card holder, you can block your Credit Card by calling 1800 1600 / 1800 2600. The Interactive Voice Response (IVR) facility or an agent can help you block your Credit Card.