Things you can do

You can use your HDFC Bank DEMAT Account to:


  • Securely store shares, mutual funds, equities and NCDs (Non-Convertible Debentures) you invest in
  • Eliminate the risk of damage to physical securities
  • Enable simple and secure transaction processing
  • Track the performance of investments 
  • Invest in SGB through netbanking. Read more
  • Avail digital LAS/ LAMF instantly through netbanking. Read more
  • Invest seamlessly through 3-in-1 account

Wish to do more than just hold your investments?



Get the HDFC Securities Trading Account link and link it to your Demat account to

  •  'Buy & Sell' Equities
  •  Invest in IPOs (Initial Public Offer), Bonds, Mutual Fund schemes and much more when it is linked to your HDFC Bank Demat Account.

Explore investment options:


  • DIYSIP
  • Sovereign Gold Bond
  • Invest in mutual funds/SIPs
  • Global investing
  • Diversify with Digi Gold

Account Services


Account Services offered under Depository Services are:

  • Power of Attorney (POA) updation in demat account
  • Nomination updation (Maximum of three with proportion of share)
  • Statements including copy of Transactions, Holding Cum Valuation as on a date & Billing
  • Client Master List(CML) for NSDL & Crystal Report for CDSL account holders
  • DP on Net facility for easy and online access to view demat details
  • Delivery Instruction Slip (DIS) for settlement /Off market transfer of shares physically
  • Dematerialization of shares, bond and mutual funds.
  • Electronic transfer of shares using Speede (NSDL) and by Easiest (CDSL)
  • Transmission of Shares in case of death of any demat account holder
  • Conversion of physical Mutual Funds into demat mode
  • Re-materialisation of Securities
  • Pledging of Securities
  • Freezing / De-freezing of demat account
  • Credit of Dividends, Interest & refunds through Electronic Clearing System (ECS)
  • Allotment of Bonus and Rights issued to investors by RTA
  • Open Offers,and Buybacks or any action on Merger, Demerger and Amalgamation of Companies.
  • Modifications in demat like Change in name, address, contact details, signature, bank details for charges and Dividend
  • Insta- alert, sms and email statement facility
  • Conversion of demat account status on change of residential status of customer
  • Application is ASBA, IPO and SGB using demat

For any forms required Click Here to download and submit at nearest Demat Servicing branch.

Closure process for joint Demat account & Non-Individual demat account: (Physical Process Only)


DetailsDocuments required


1) If Nil Holding & zero outstanding amount:   

Duly filled closure request form to be submitted to nearest HDFC Bank Demat Desk. 

Duly filled closure form only 

2) Transfer Cum Waiver (TCW):  

A) TCW:  Fill up the TCW form + Documents & submit it to the nearest HDFC Bank branch with the Demat desk 

Duly filled TCW closure form +
Client Master List of the target Demat a/c duly attested by said DP Official or digitally signed if Non HDFC Bank Demat 

B) Non-TCW: You can sell the holdings, make the Demat account holding NIL clear outstanding charges if any & request for closure as per point no 1  

Duly filled closure request form + BR/resolution towards closure of Demat account 


Verification of KYC Status:


Know Your Customer (KYC) is the mandatory process of identifying and verifying the client's identity when opening an account.

To check your KYC status, follow these steps: 

To identify the KYC Registration Agency (KRA) with which your KYC is registered, check the KRA Name and KYC Status. Please click here to refer sample: 

 What does KYC status mean? 

  • KYC Registered - The record is registered with KRA as per the Uniform KYC Requirements for the Securities Markets 
  • Under Process - KRA has accepted KYC records for processing as per the Uniform KYC Requirements for the Securities Markets. The verification of KYC is under process at KRA. 
  • On Hold - KYC was kept on hold due to discrepancies in KYC documents 

In case you find your KRA Status as On Hold, KRA Rejected, etc., follow these steps: 

As per SEBI guidelines, KRAs are responsible for validating clients' KYC details as per their records. KRA will send emails to inform clients that their KYC has been successfully registered. Clients in whose case, KYC details cannot be verified, shall not be allowed to transact further in securities market until the KYC details are verified. Clients who have received an email from the KRA must click on the link and validate their email address. 

 Further, in case of non-receipt of any intimation from their respective KRA, Clients can visit their KRA website listed below and follow the on-screen instructions to validate their details: 

 You may please refer the below SEBI Circular for further details: 

  • SEBI/HO/MIRSD/DoP/P/CIR/2022/46 dated April 06, 2022 
  • SEBI/HO/MIRSD/FATF/P/CIR/2023/0144 dated August 11, 2023 








Communications/Guidelines issued by NSDL/CDSL/SEBI


 Sr. No. 

 Particulars 

 Brief of Circular 

 1 

Guidelines were issued by TRAI under TCCCPR 2018 to prevent Unsolicited Commercial Communications.Reference Circulars:  

NSDL/POLICY/2024/0111 

CDSL/PMLA/DP/POLICY/2024/436 

Procedures for filing complaints concerning Unsolicited Communication (UCC) and fraudulent schemes: 


  1. In case of receiving spam or UCC, make a DND complaint at the respective TSP’s app/website, TRAI DND app, or call/SMS 1909 

  1. In case of receiving suspected fraud communication, report to Chakshu Platform of the Department of Telecommunications https://sancharsaathi.gov.in/sfc/Home/sfc-complaint.jsp 

  1. In case fraud has already happened, report the same to the Cyber Crime helpline number 1930 or the website www.cybercrime.gov.in 

 2 

Consolidated Account Statement (CAS). 

Reference Circulars: 

CDSL/OPS/DP/SYSTM/2024/425 

Dispatch Of Consolidated Account Statement (CAS) for all securities assets: 


Considering the increasing reach of digital technology, electronic mode now being the preferred mode of communication and as a green initiative measure and to streamline the regulatory guidelines on the mode of dispatch of account statements, it has been decided to revisit the regulatory provisions and provide for email as the default mode of dispatch for CAS by Depositories, Mutual Fund – Registrar and Transfer Agents (MF-RTAs) and holding statement by Depositories Participant (DP). Please refer to the Circular for more details. 

 3 

Two Factor Authentication In Easi & Easiest Login. 

Reference Circulars: 

CDSL/OPS/DP/EASI/2024/310 

Implementation Of Two Factor Authentication In Easi & Easiest Login for CDSL Accounts: 


CDSL is in the process of implementing Two Factor Authentication (2FA), a new security feature for safeguarding access to EASI/EASIEST login. 2FA adds a layer of protection to prevent unauthorized access to the demat account. This 2FA is a method of authorization necessitating two-layer authentication for existing/new accessible & easiest users. Please refer to Circular for more details. 

 4 

Strategy to address scams soliciting investments. 

Reference Circulars: 

CDSL/OPS/DP/GENRL/2024/234 

NSDL/POLICY/2024/0048 

A Comprehensive strategy to address scams soliciting investments impersonating recognized intermediaries: 


SEBI has been receiving complaints from investors/intermediaries about fraudulent trading activities in the name of prominent SEBI-registered financial institutions. These activities deceive investors through various digital channels, including websites, mobile applications, and social media platforms. Such impersonation not only threatens investors' trust and confidence but also undermines the credibility of the entire financial ecosystem. In this regard, Customers need to avoid fraudulent schemes/Apps promising unrealistic returns. 

 5 

Investor Charter for Depositories and Depository Participants. 

Reference Circulars: 

NSDL/POLICY/2024/0106 

NSDL/POLICY/2024/0089 

NSDL/POLICY/2024/0073 

NSDL/POLICY/2021/0126 

Investor Charter for Depositories and Depository Participants: 


Investor Charter for Depositories and Depository Participants by Participants is issued to make the Indian Securities Market Transparent, Efficient, and investor-friendly by providing a safe, reliable, transparent, and trusted record-keeping platform for investors to hold and transfer securities in dematerialized form. 


Please refer to link for more details: Investor Charter (NSDL & CDSL) (hdfcbank.com) 

 6 

Off-market transactions for ‘Credit of units of AIF in dematerialized form’ & ‘maintenance of Aggregate Escrow Demat Account. 


Reference Circulars: 

NSDL/POLICY/2024/0090 

CDSL/OPS/DP/SYSTM/2024/479 

Validation of reason codes while executing off-market transactions for ‘Credit of units of AIF in dematerialized form’ & ‘maintenance of Aggregate Escrow Demat Account: 


Pursuant to SEBI directives on ‘Credit of units of AIF in dematerialized form’ & ‘maintenance of Aggregate Escrow Demat Account’, changes have been incorporated in the validation for off market transfer. Please refer relevant Circulars for more details. 

 7 

SCORES 2.0 – New Technology to Strengthen SEBI Complaint Redressal System for Investors: 


Reference Circulars: 

NSDL/POLICY/2024/0044 

CDSL/IG/DP/GENRL/2024/188 

SEBI PRESS release on SCORES 2.0 – New Technology to Strengthen SEBI Complaint Redressal System for Investors: 


SEBI vide press release no. PR. No. 06/2024, dated April 1, 2024, informed about having launched the new version of SCORES 2.0 to strengthen the investor complaint redressal mechanism by making the process more efficient through auto-routing, escalation and monitoring by Depositories to reduce the timeline. Please refer Circular for more details. 

 8 

Eligibility Criteria & Operational Guidelines for processing of request for off market transfer of Sovereign Gold Bonds (SGBs). 


Reference Circulars: 

NSDL/POLICY/2024/0068 

NSDL/POLICY/2024/0066 

CDSL/OPS/CA/GENRL/SGB/2024/432 

NSDL/POLICY/2023/0156 

Eligibility Criteria for the investors permitted to hold/transact in SGB & Operational Guidelines for processing of request for off market transfer of SGBs and creation of encumbrance on SGB units held in dematerialized form: 


RBI vide its Press Release dated October 30, 2015 regarding Sovereign Gold Bonds 2015-16 has clarified about the category of investors permitted to hold/transact SGBs in their demat account. Further, ISINs of existing SGBs have been marked under “Restricted Transferability” functionality in NSDL depository system. Functionality of Restricted Transferability as applicable in respect of AIF units is also extended for SGBs from June 3, 2024. Please refer relevant Circulars for more details. 

 9 

SEBI Circular on ‘Introduction of the Beta version of T+0 rolling settlement cycle on optional basis in addition to the existing T+1 settlement cycle in Equity Cash Markets’. 


Reference Circulars: 

NSDL/POLICY/2024/0038 

NSDL/POLICY/2024/0039 

SEBI Circular and Operational guidelines on ‘Introduction of the Beta version of T+0 rolling settlement cycle’: 


Securities and Exchange Board of India (SEBI), vide its circular no. SEBI/HO/MRD/MRD-PoD-3/P/CIR/2024/20, dated March 21, 2024, has issued guidelines regarding a framework for introducing the Beta version of the T+0 settlement cycle on an optional basis in addition to the existing T+1 settlement cycle in the equity cash market w.e.f. March 28, 2024. Please refer relevant Circulars for more details. 

 10 

Updation Of Choice Of Nomination. 


Reference Circulars: 

SEBI/HO/MIRSD/POD1/P/CIR/2024/81 

NSDL/POLICY/2024/0082 

CDSL/OPS/DP/POLCY/2024/317 

SEBI Circular regarding non-submission of ‘choice of Nomination’ for ease of doing investments and mandatory fields for updating nomination details: 


Important Note: Adding a nominee helps ensure a smooth settlement process for unforeseen events. We encourage you to add a nominee to your Demat account. 


Why Add a Nominee? 

  • Easy Settlement: Ensures smooth transfer of assets. 

  • Security: Protects your investments. 


Who Can Be a Nominee? 

  • Up to 3 individuals. 

  • Any individual or Power of Attorney (POA) holder of the Demat account. 

  • A minor under the supervision of a guardian. 


Steps to Add a Nominee: 

Online: 

  • Visit: HDFC Bank Nomination Portal 

  • Add up to 3 nominees and confirm all details. 

  • E-Sign with OTP (Access to your Aadhaar-linked mobile number for E-sign). 

Offline: 

  • Submit the signed Nomination form with the required details and signatures to your nearest HDFC Bank Demat Servicing Branch. 

 11 

Online Resolution of Disputes in the Indian Securities Market. 


Reference Circulars: 

NSDL/POLICY/2023/0100 

Online Resolution of Disputes in the Indian Securities Market: 


SEBI issued a circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131, dated July 31, 2023, provides guidelines for online dispute resolution in the Indian securities market. Please refer Circular for more details. 

 12 

Mandatory Updation of certain attributes of KYC of clients. 


Reference Circulars: 

NSDL/POLICY/2021/0036 

All Customers are advised to note that 6-KYC attributes shall be made mandatory for all the categories of clients: 

  • Name 

  • Address 

  • PAN 

  • Valid mobile number 

  • Valid email-id 

  • Income range 


Please refer Circular for more details. 

 13 

Facility for Basic Services Demat Account (BSDA) for Financial Inclusion and Ease of Investing. 


Reference Circulars: 

SEBI/HO/MIRSD/MIRSD PoD1/P/CIR/2024/91 

NSDL/POLICY/2024/0097 

CDSL/OPS/DP/POLCY/2024/358 

In order to further boost participation in securities market, ease of doing investments and based on representations from market participants, the BSDA facility has been comprehensively reviewed by SEBI and have issued revised guidelines. 


Please refer Circular for more details. 

14Enhancement of operational efficiency and Risk Reduction - Payout of securities directly to client demat account.

Reference Circulars: 
NSDL/POLICY/2024/0076
NSDL/POLICY/2024/0150
NSDL/POLICY/2024/0159
CDSL/OPS/DP/SETT/2024/589
CDSL/OPS/DP/POLCY/2024/604		Enhancement of operational efficiency and Risk Reduction - Payout of securities directly to client demat account:

SEBI, vide Master Circular for Stock Brokers dated May 22, 2024, inter alia, specified various processes for handling clients’ securities with regard to the pay-in and payout of securities. This is to protect clients’ securities and to ensure that the stock broker\ segregates the securities of the client or clients so that they are not vulnerable to misuse.

Please refer relevant Circulars for more details.

For detailed information on the above Circulars, please visit NSDL at https://nsdl.co.in/ and  

CDSL at https://www.cdslindia.com/ 





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