Benefits of Fingerprint/ Face ID & 4 Digit PIN Login: Safety, Security & Quick Login

Dear Customer,

Your safety & security continues to be our top-most priority. We at HDFC Bank are always looking for ways to make your banking simpler and more convenient. With our digital banking channels, we always focus on making banking simpler for our customers.

Experience seamless and secured login to our HDFC Bank MobileBanking App by setting up 4 Digit PIN & Biometric Fingerprint/ Face ID. This ensures that your logins are safeguarded, since only you will be able to login via the added security layer thus enhancing the overall safety of your account via HDFC Bank MobileBanking App.

Fingerprint & Biometric login uses your unique fingerprint/biometric to verify your identity, adding an extra layer of security to your account. We recommend that you keep this feature enabled to ensure your account is secure, and to prevent unauthorized access.

Here are the steps to reset or change 4-Digit PIN or to set up Biometrics (Fingerprint/Face ID) in the HDFC Bank App:

Option 1: Forgot PIN

• Open the HDFC Bank MobileBanking App.
• Click on 4-Digit PIN > Forgot PIN
• Proceed with device re-registration 
• Select the SIM linked to the Bank registered Mobile No.
• An SMS will be sent from the device to the bank. 
• The linked Customer ID(s) will be displayed on the MobileBanking App.
• Select the Customer ID for PIN setting. 
• Validate via Debit Card details or NetBanking password. 
• Set new 4-digit Login PIN & enable biometrics. 
• Login with new PIN or biometrics.
  
  

Option 2: After Login, Change PIN or Enable Biometrics
 Menu > Your Profile > Security center > Manage easy login method > Click 'Change' for 4-digit Login PIN or toggle biometric (Fingerprint/Face ID) on > Enter your existing login PIN > Set your new 4-digit Login PIN.
 
In case your Mobile No. is not updated with the Bank, please  update it at your nearest Branch. Please also keep your Debit Card or NetBanking credentials handy for additional verification.

Link for HDFC Bank MobileBanking App: https://hdfcbk.io/k/DUvfEHPFOwy