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Security Tips

At HDFC Bank, we constantly endeavour to improve your banking experience.

Here’s a list of dos and don’ts of online banking. These security guidelines will help you transact online safely.

ATM Banking

How to keep your ATM transactions safe

ATM Banking
  • First Feature IconMemorise your PIN. Do not write it down
  • Second Feature IconDo not share your PIN with anyone
  • Third Feature IconDo not take help from strangers for using the ATM card or handling your cash

Secure Computer Tips

How to protect your computer from unauthorised use

Secure Computer Tips
  • First Feature IconUse licensed software
  • Second Feature IconUse anti-virus, anti-spyware and personal firewalls
  • Third Feature IconProtect your computer accounts with strong passwords

Secure NetBanking Tips

Stay safe when you bank online

Secure NetBanking Tips
  • First Feature IconDo not disclose your customer ID and IPIN to anyone
  • Second Feature IconChange your IPIN as soon as you receive it the first time
  • Third Feature IconAvoid accessing NetBanking over shared networks at cyber cafes, airports etc.

Secure Internet Browsing Tips

Browse safely and keep yourself protected

Secure Internet Browsing Tips
  • First Feature IconDon’t download software or content from untrustworthy sites
  • Second Feature IconDon’t click on links that you do not trust
  • Third Feature IconRead the privacy policy of a website before providing personal information

Mobile Security

Bank in safety from your mobile phone

Mobile Security
  • First Feature IconProtect your phone with a strong screen password
  • Second Feature IconReport lost or stolen phone immediately
  • Third Feature IconChange your IPIN regularly

Secure Online Shopping

Safeguard yourself when you shop online

Secure Online Shopping
  • First Feature IconAlways shop or make payments through trusted/reputed websites
  • Second Feature IconSign up for Verify by Visa and Master Card secure code program
  • Third Feature IconBefore entering your private details, always check the URL of the site you are on!

Password Security Tips

How to protect your banking password

Password Security Tips
  • First Feature IconDon’t use predictable password such as DOB or wife’s name
  • Second Feature IconUse a mix of alphabets, numbers, uppercase, lowercase and special characters
  • Third Feature IconMemorise your password. Don’t write it down.

Secure Phone Banking

Keep yourself safe when you bank over the phone

Secure Phone Banking
  • First Feature IconNever reveal any password or code to a phone banking officer
  • Second Feature IconAvoid giving verification details to the officer while in public
  • Third Feature IconDo not transfer the line or hand over the phone to any other person after you complete self-authentication