Demat Account FAQs

1. What is a demat account?
DEMAT account is a type of account that holds shares and securities in electronic form. DEMAT account is similar to a bank account, the only difference lies in the underlying asset held (DEMAT accounts hold shares while bank account hold money). It facilitates faster transactions and makes trade of securities extremely convenient

2. Can I open more than one demat account with only one DP in identical names?
Yes. You can open more than one demat account in identical names. There is no restriction on the number of demat accounts you can open with the same/other DP's..
The form for standalone Individual (Resident & Non-Resident) demat account opening is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account or as per below link:
Click here to download the form. 

3. Can a depository account be opened with four holder's names?
Yes, a depository account can be opened in the name of four holders but the account can be operated only for the demateralisation of shares held in the same combination. Once the shares are dematerialised the securities should be transferred and Demat Account should be closed. No shares can be credited by purchase or transferred from any other account. Hence for such accounts, the standing instruction for credits will be 'N'.

The form for standalone Individual (Resident & Non-Resident) Demat account opening is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account or 
Click here to download the form -

4. Can someone else operate my demat account on my behalf on the basis of Power of Attorney (POA)?
Yes. If you authorize any person to operate your account by executing a power of attorney, that person can operate the account on your behalf. However, you need to submit a Notarised copy of the POA to your DP. Please ensure:
The POA holder meets the KYC (Know your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status) guidelines of HDFC Bank
A notarised copy the POA is submitted, including the signature of the Donor and Donee. 
At least the minimum clauses advised by NSDL are held by the POA
ID proof of the power of attorney holder is furnished
Photograph is signed across
A Consent Letter is provided
Mobile number for the SMS facility is offered by Depository
However if the POA is submitted at the time of account opening, it is mandatory that the holder signs the account opening document.

5. What is a clearing member account and how is it different from a beneficiary account?
A registered member of any of the stock exchanges that have direct connectivity with the depositories holds a clearing member account or pool account. A Pool account is used by the members to hold securities received from clients and deliver them to clearing corporations. This account is also used to receive securities from the Clearing Corporations and distribute onwards to clients.

6. What are the benefits of opening a Demat Account?
a.No stamp duty  (A tax levied on documents, stamp duty applies to documents like cheques, receipts, licenses and transaction records.) on transfer of securities held in Demat form.
b.Auto credit of rights / bonus / public issues in your Demat Account through ECS ( Electronic Clearing Service. It is a mode by which funds are automatically debited to your account every month to pay or a certain bill or fee. It helps so you don’t have to remember every month to pay your regular bills. It is only done after a standing instruction is given by the account holder.)
c. Easy access to your investments, statements through the Demat Tab on NetBanking (DP on Net)
d. Settlement of securities are traded on exchanges and as well as off-market transactions.
e. Shorter settlements enhance liquidity. Redemption of shares and Mutual funds allowed.
f. Allows for quicker transactions (Buy/Sale/Transfer) and higher efficiency in trading.
g. Helps to hold shares and securities like Bonds, debentures, ETF, LIC, Mutual Funds etc in electronic form
h. Helps in availing faster Loans 
i. Protects against risks like forgery, damage and loss (due to fire, theft, mutilation) pertaining to physical certificates
j. Automatic credit of shares created through during Mergers & Acquisitions of companies
k. Helps in de-materialization and re-materialization of securities 

7. What is a Depository and how does it work?
A Depository is like a bank where securities are held in electronic form. There are two Depositories in India – National Securities Depository Limited (NSDL) and Central Depository Services (India) Limited (CDSL).
Under the Depositories Act, investors can use the services of these Depositories through Depository Participants (DP) such as HDFC Bank.
There are a number of benefits:
Settlement of securities are traded on exchanges and as well as off-market transactions
Shorter settlements enhance liquidity
No stamp duty (A tax levied on documents, stamp duty applies to documents like cheques, receipts, licenses and transaction records) on the transfer of securities held in Demat form Changing your address, registering a power of attorney and even signatures can be effected in Demat accounts by submitting requests along with the relevant documents to the Depository Participant

8. Does HDFC Bank offer SPEED-e (NSDL) & Easiest (CDSL) facility online for settlement?
HDFC Bank also facilitates registration of SPEED-e (NSDL) & Easiest (CDSL). These internet-based transaction allows you to submit delivery instructions electronically, via the SPEED-e / Easiest website. This way, you have security when processing transactions, without the hassle of preparing and submitting instruction slips.
With facilities like 'IDEAS' & Easi, you can view the current transactions and balances of your Demat Account in real-time.
You can also hold mutual funds in a Demat Account. There are three steps to access this facility:
A. Give your Demat Account details to the Asset Management Company (AMC) / Registrar and Transfer Agent (RTA).
B. Submit a request to your Depository Participant (DP) for conversion of existing Mutual Fund units. 
C. Buy Mutual Fund units through the stock exchange platform.
This way, investors have a single Demat Account Transaction / Holding Statement for Shares, Debentures and Mutual Fund units.

9. Does HDFC Bank offer Transfer cum Closure cum Waiver facility?
Yes. Transfer cum Closure cum Waiver facility is available. It enables the below :
Shift your securities from your existing Depository Participant (DP) to HDFC Bank Demat Account absolutely free of any charge. The existing account should be closed and the securities transferred to another account for taking this benefit.
Beneficiary Owners (BO) Account(s) at the transferee DP and at transferor DP are one and the same, i.e. identical in all respect. In case of Joint accounts, your Demat account should also be a joint account in the same sequence of ownership.

10. Whats the Process of Transfer cum Closure cum Waiver (TCW):
A. Customers who wish to submit closure request [(Annexure Q)] need to come ‘In person’ – Any one of Demat Account holder(s) to be present at the time of submitting the transfer cum closure request. 
his requirement would also be applicable in case of NRI customers. In case of corporate Accounts, any one of the Authorised signatories will have to visit the bank personally.
B. Signatures of Demat holder(s) to be affixed in presence of the DP official (space provided in Closure request)
C Demat Account holder (any holder) signed in presence of Bank staff.
D. Copy of Client master Report (NSDL - CML) or Crystal Report (CDSL) of the target Account with another participant where the securities are to be transferred. This has to be stamped and signed by the target DP
E. Customer needs to surrender unused DIS duly cancelled – In case the customer informs that he has exhausted the DIB booklet / misplaced / not traceable and he still wants to close the Account , then ‘In person verification’ to be carried out for ALL the joint holders.& customer needs to affix signatures against the relevant option in the closure request
F. Branch to cancel and destroy the unused physical slips in case submitted by the customer. Branch to record the same in “DIS destruction register”
G. Self attested copy of valid Proof of identity viz PAN card, passport, Voter ID card, Driving license etc. to be submitted. This document needs to be stamped as “Original seen and verified” by Bank official.
H. Original Client master List (CML for NSDL) or Original Crystal Report (CR for CDSL) of the target Demat Account duly signed and stamped by the target DP official.
I. Pattern of Holder(s) need to be match with Source Demat Account.
J. Such requests to be marked as “TCW” and send to DP CPU – TCW closure request not to be initiated in Debos system.

11. What are different Types of demat accounts opened with HDFC BANK LTD?
Below are two types of demat accounts opened with HDFC BANK LTD.
Resident Individual Demat accounts which includes 
Minor’s, Non-Resident and Foreign Nationals
The form for standalone Individual (Resident & Non-Resident) demat account opening is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account or 
Click here to download the form:
Non Individual / Corporate Demat accounts which includes:-
Hindu Undivided Family (HUF), Domestic Corporate for Non Individual Entities like Sole Proprietorship, Partnership, Private Limited/ Limited Co., Association of Person, Foreign Insitutional Investors, Foreign Corporates, Escrow Demat account, Mutual Funds, Venture Capital Fund, Depository Receipts, Unclaimed Share Suspense account, Clearing Member (Pool Account), Commodities, Margin account etc
The form for standalone HUF/Non Individual / Corporate demat account is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account or 
Click here to download the form :


12. What do you mean by Dematerialisation of Securities?
Dematerialisation of Securities involves converting of Physical Securities into an electronic format.
Since Stock Exchange transactions can be handled in Demat form only, it is good to hold your securities in electronic form. This way, it’s easy to make a transfer to another account and you will not attract stamp duty (A tax levied on documents, stamp duty applies to documents like cheques, receipts, licenses and transaction records)
Points to Remember while submission for Dematerialisation of Securities:
Submit original certificates with a Demat Request Form (DRF)
Ensure that you have signatures from all account holders
Certificates should state ‘Surrendered for De-materialization’ your client ID and DP ID
Make your DRF submission in triplicate, or as requested by your DP

13. What is the process followed on submission of securities for Dematerilisation?
When HDFC Bank has received the DRF and certificates, HDFC Bank will:
Verify all names as per Bank records
Verify all signatures as per Bank records
Forward the certificates to the relevant Registrar or Company

14. How much time is required for Dematerialisation of Securities?
On completion of submission of securities, verification from the bank and forwarding the certificates to the relevant Registrar the Dematerialisation credit process normally takes around 30 days but may vary depending on the Registrar and Company. If the securities have not been credited after 30 days, you may contact the bank at www.hdfcbank.com/services who will assist you to coordinate with the Company / Registrar to receive demat credits.
If case the Dematerialisation request is rejected, customer needs to contact the HDFC Bank Ltd. branch where the same was submitted. They will help to rectify and resubmit the Demat request.

15. How can a customer check the Dematerialisation Credit of securities in demat account?
After receiving the securities certificates and DRF, the Registrar/Company will process the request and arrange to credit the equivalent quantity into your Demat Account. This process takes around 30 days but may vary from one Registrar/Company to another.
You may verify your monthly Demat transaction statement in months when transactions occur. You can also check your statement on the bank’s website, if you are a customer and have linked your Demat Account. The status will be reflected as "Pending Demat" till the time the electronic credit is made to your account. Once the credit is made, it will be reflected / added in the beneficiary balance.
HDFC Bank Ltd. Also sends an SMS to you, intimating the demat credits.Rejection of Demat Requests
The form for dematerialisation of securities in demat account is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click here to download the form 

16. What is the process in case the Dematerialisation request is rejected for any reason?
In case the Dematerialisation request is rejected, customer needs to contact the branch where it was submitted for assistance on receipt, rectification and re-submission of demat request.
An SMS is also sent to customer, intimating the demat rejection. 
You may arrange to re-submit the securities to us for Dematerialisation, after necessary rectifications. Please ensure that a fresh DRF is submitted and not the one that has just been rejected.
The form for dematerialisation is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account  OR
Click here to download the form 

17. What do you mean by Transmission-cum-Demat form?
In case security certificates are held jointly with a person who is deceased, the surviving holders can submit the certificates along with an original / notarized / gazette attested copy of the death certificate of the deceased and a ‘Transmission cum Demat’ form. The combination of names of the surviving holders on the certificates and on the account may be in the same or reverse order.
Ensure that an application, in the required format, is submitted along with each DRF.

18. What is meant by Transposition cum Demat form?
In case security certificates are held jointly but the order of names on the certificates do not match exactly with the order of names in which the Demat Account is held with the bank, then the holders can submit a 'Transposition cum Demat' form along with the DRF and certificates to enable Demat of these certificates into such a Demat Account. 
.g. Certificates held by A & B or A & B & C can be dematted into a Demat account held by B & A or C & B & A respectively.
The form for transposition in demat account opening is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click here to download the form 

19. What do you mean by Delivery Instruction Slip (DIS) and its Processing?
Delivery Instruction slips (DIS) are just like cheque leaves, but they must be clearly signed by all demat account holders. Make sure you keep them securely and submit on time for timely execution.
Market Transactions should include:
CMBP ID of your broker
CM name of your broker 
Market Type
Settlement Number
ISIN Number
Scrip Name
Quantity in Numbers
Quantity in Words
Execution Date
Off-Market Transactions should include:
DP ID
DP Name
Client ID
ISIN Number
Scrip Name
Quantity in Numbers
Quantity in Words
Execution Date
Please note that you will also need to provide a reason for the Off-Market Transaction, along with a Consideration amount (if any).
Securities Lending and Borrowing (SLB) should be submitted on the trading day
Electronic Instruction through Speed-E & Easiest can be self-submitted, meaning there is no need for a physical instruction
Inter-depository Transactions involve a transfer of securities between two Demat Accounts held in two different depositories

20. What is the process for Conversion of Mutual Funds to Dematerialised form in Demat account?
List of documents required for Conversion of Mutual Funds are as below:-
Conversion of Mutual Fund (MF) units held in Statement of Account (SOA) form to Demat form. This involves converting your MF units held vide physical SOA into an electronic Demat format similar to dematerialisation of Physical Securities. 
This way you can conveniently manage all your investments in securities and mutual funds in a single Demat Account without the hassle of handling physical paper.
Points to Remember:
Submit original SOA with a Conversion Request Form (CRF)
Ensure that you have signatures from all Account holders
Make your CRF submission in triplicate, or as requested by your DP
The form for conversion of Mutual Funds to Dematerlialised form in demat accounts is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click below to download the form :

For NSDL accounts click here

For CDSL accounts click here


21. Whats the process once Conversion of Mutual Fund form (CRF) is received by bank?
When HDFC Bank has received the CRF and SOA, Bank will:
Verify all names as per our records
Verify all signatures as per our records
Forward the request documents to the relevant Registrar or AMC.
The Conversion credit process normally takes around 30 days but may vary depending on the Registrar and AMC. If your MF units have not been credited after 30 days, please contact us at www.hdfcbank.com/services and we shall assist you to coordinate with the Company / AMC to receive your MF demat credits.
If conversion of MF request is rejected, please contact the branch where it was submitted. Branch will help to rectify and resubmit the Conversion request for MF.
An SMS is also sent to you, intimating you of MF demat credits / rejects.
You may avail Transmission cum Demat and Transposition cum Demat services in the Conversion of MF process also in coordination with your DP & the Registrar / AMC.

22. What is the process for Redemption of Mutual Funds Units held in Demat Account?
By Redemption of Mutual Fund units held electronically in Demat Account customer get their monetary value credited to their bank account.
On receiving the Redemption Request, Bank will:
Verify names
Verify signatures
Process your request and electronically intimate to the Registrar or AMC.
The monetary proceeds are sent by the Registrar or AMC directly to your Bank Account or address registered for the demat account through which the redemption was requested.
The form for redemption of Mutual Funds in demat accounts is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click below to download the form :

For NSDL account click here

For CDSL accounts click here

23. What do you mean by Re-materialisation of Securities?
Re-materialisation is where electronic securities are converted into physical securities – the reverse of de-materialisation. It is important that customer refers to the applicable tariff or branch for remat charges during submission of  remat request. 
Commodity customers can submit their Physical Delivery Request Form for collection of commodities from the warehouse. This process is also called remat of commodities.

The form for Rematerialisation in demat account is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR

Click here to download the form 

24. What is the process and documents required for Re-materialisation ?
Customer needs to submit the Rematerialisation Request Form (RRF) to nearest DP servicing branch. RRF is available on the banks website under Forms Center. Please note:
Request RRF is signed by all account holders
One RRF per ISIN (Stands for International Securities Identification Number. ISIN is a unique 12-character alpha-numerical code for a security so you can trade in that security. Securities for which ISINs are issued include bonds, commercial paper, equities and warrants). per account is submitted.

The form for rematerialisation of securities in demat account is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR

Click here to download the form :

25. What is the process followed by bank on receipt of Rematerialisation Request Form?
When bank receive RRF, it will:
Verify names
Verify signatures
Process your request and forward it to the Registrar or Company
The physical security certificate is sent by the Registrar or Company directly to your address registered for the demat account through which the remat has been requested

The form for rematerialisation of securities in demat account is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click here to download the form : 

26. What is the process and checks to Pledge Securities?
Please note the following details at time of Pledging Securities with the bank
Demat Accounts of both the pledgor (borrower) and the pledgee (lender) should be in the same depository.
The Pledgor must initiate the pledge by submitting us the Pledge Request Form (Annexure W) with the details of the securities to be pledged 
The pledgee should confirm the request through his DP. 
Post this, the securities are pledged and will lie in the pledgor’s account in 'Pledge' status.
Please note that all the financial transactions between the pledgor and the pledgee are handled outside the depository system.

27. What is the process followed by bank for Pledging of Securities & its closure?
Pledging of Securities include the below steps:-
a.Pledge Creation --The Pledgor must initiate the pledge by submitting the Pledge Request Form (Annexure W) with the details of the securities to be pledged 
b. Pledge Confirmation -- The pledgee(s) should confirm the request through their DP.
c. Pledge Closure
Any one of the below two options can be excerised for pledge closure- 
a)The Pledgee(s) can close the pledge through the ‘Unilateral’ closure via their Demat Account for freeing the shares in the Pledgor’s Demat Account
b)The Pledgor needs to submit the Pledge Closure request to his DP, which will be confirmed by the Pledgee's DP for freeing the shares of the Pledgor
Invocation of Pledge
If a Pledgee(s) wishes to take securities into their Demat Account (typically in case of default by the Pledgor) they can invoke the shares without any further instruction from the Pledgor.

28. What is process for Freezing/De- freezing in demat account?
It’s possible to freeze your Demat Account at (a)Account level,(b) ISIN (International Securities Identification Number-. It is a unique 12-character alpha-numerical code for a security so you can trade in that security. Securities for which ISINs are issued include bonds, commercial paper, equities and warrants.) level and (c) Quantity level by submitting a freeze request signed by all the account holders.
For De-freezing the above level freeze a separate de freeze request in prescribed format is required.

The form for Freezing / Defreezing of securities in demat account is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click here to download the form :

29. Who can avail Nomination facility and what is the process?
Nomination can be made only by individuals holding beneficiary owner accounts on their own behalf singly or jointly. Non- individuals including society, trust, body corporate, partnership firm, Karta of Hindu Undivided Family, Holder of power of attorney cannot nominate. If the account is held jointly, all joint holders will sign the nomination form. Nomination in respect of the beneficiary owner account stands rescinded upon closure of the beneficiary owner account. Similarly, the nomination in respect of the securities shall stand terminated upon transfer of the securities. Transfer of securities in favour of a Nominee shall be valid discharge by the Depository against the legal heir. The cancellation of nomination can be made by individuals only holding beneficiary owner accounts on their own behalf singly or jointly by the same persons who made the original nomination. On cancellation of the nomination, the nomination shall stand rescinded and the Depository shall not be under any obligation to transfer the securities in favour of the Nominee. A minor can be nominated. In that event, the name and address of the Guardian of the minor nominee shall be provided by the beneficial owner. Birth certificate of minor nominee, Guardian proof of identity is required.

30. Can a Non resident become nominee in any Resident Demat account?
Yes, any individual –Resident or Non – Resident can become nominee in any resident account.

31. What is the maximum number of nominees that can be updated in a single demat account whether held singly or jointly?
Maximum three individuals can be nominated along with the percentage share of proportion for each.

32. what are the Corporate Benefits in opening a demat account?
Monetary Benefits:-
In the case of benefits such as Dividends, Interest and Refunds the company concerned processes the same through the ECS (Stands for Electronic Clearing Service. It is a mode by which funds are automatically debited to your account every month to pay or a certain bill or fee. It helps so you don’t have to remember every month to pay your regular bills. It is only done after a standing instruction is given by the account holder) route, crediting your bank account details available on the date of entitlement. Hence account holders should update their dividend bank details along with the MICR and IFS code in their Demat Accounts.
Non-Monetary Benefits:-
In the case of benefits such as Bonuses and Rights, the necessary intimation and forms are dispatched by the Registrar and Transfer Agent or Company on the day of entitlement.
Similarly, in the case of Open Offers and Buybacks, and or any other corporate actions like Mergers, Demergers and Amalgamations, the necessary communication will be mailed to your address available in your Demat Account.
With Buybacks and Open Offers the balance shares, if any, will be credited back to your Demat Account directly by the relevant Registrar and Transfer Agent or Company. 
Similarly, in the case of Open Offers and Buybacks, and or any other corporate actions like Mergers, Demergers and Amalgamations, the necessary communication will be mailed to your address available in your Demat Account.
With Buybacks and Open Offers the balance shares, if any, will be credited back to customers Demat Account directly by the relevant Registrar or Company.

The form for opening standalone HUF/ Non- Individual / Corporate demat account is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click here to download the form :

33. What are the different options available to customers to get demat account Statements?
a. The customers opted for statement by email facility will get statements through email.
b. If the first account holder has a Savings or Current Account with HDFC Bank it is also possible to register for NetBanking and DP on Net to get all available statements and demat details.
On Logging in to Netbanking.account holders with an HDFC Bank Savings or Current Account can view the following -
Transaction Statement for the current and past 4 financial years with a date range upto 12 months in Text, PDF & Excel formats
Download option for Monthly Billing Statements for last 1 year
On-line request for issuance of Delivery Instruction Booklet & Pledge / Hypothecation Forms
View the status of Demat requests
Get ISIN details with market rate
c. Customers can also call customer services-phone banking asking for statements
d. Customers can also ask for statements using wats app banking service

34. What is the process for Change of Address in demat account?
To change the address in Demat account, the following documents are required along with form
Change of address in prescribed format signed by all the account holders. 
Self attested proof of identity of all the account holders. 
Self attested proof of new (Correspondence/Permanent) address in the name of first holder. 
New Address Proof
On updation of new address a confirmation letter will be sent to the old and new address.
The form for address change in demat account opening is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click below to download the form :

For NSDL accounts click here

For CDSL accounts click here

35.What is the process Change of Signature in demat account?
To change the signature of holder(s) in demat account, the following documents are required-
Change of signature request in prescribed format signed by all account holders. 
Holder(s) of the demat account whose signature is to be changed should visit the branch for submitting the application. New signature(s) of holder(s) should be attested by Banker. 
Self attested proof of identity of account holder(s) whose signature is/are to be changed. Reason for change of signature. 
New signature affixed on the application must match with the signature affixed in presence of attesting authority. 

36. Can any demat account holder update his/her other than HDFC Bank details for receiving dividend credits?
Yes, Can has an option to update HDFC Bank or any other bank details also for dividend credit
The form for a change in Bank account details is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click below to download the form :

For NSDL accounts click here

For CDSL accounts click here

37.What is process to Change to another HDFC Bank Account Details for dividend ?
For updation of Dividend Bank details of HDFC Bank Limited, any of the following documents are required :-
Change of dividend request in prescribed format signed by all account holders. First holder of demat account should be one of the holder in bank account. Details mentioned on the request should match with the proof of bank details.
The form for a change in Bank account details is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click below to download the form :
For NSDL accounts click here

For CDSL accounts click here

38. What is process to Change to another Bank Account Details(except HDFC Bank) for dividend ?
For updation of Dividend Bank details other than HDFC Bank Limited, any of the following documents are required -
Specimen copy of cheque / cancelled cheque leaf having name of account holder where the cheque book is issued. In case if holder name is not printed on cheque, provide any one of the ID document  
Copy of Bank Statement having name and address of holder
Copy of Bank Passbook having name and address of holder
Letter from Bank
The change of Dividend bank details request form need to have the Bank Name, Branch Address, IFSC / MICR Code, Name of the Account Holder and Account Number.
The form for a change in Bank account details is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click below to download the form :

For NSDL accounts click here

For CDSL accounts click here

39. What is the process of Transmission in case of death of account holder?
In the case where an account holder has passed away, it is possible to transfer securities to surviving 
Surviving Holders
Can have the securities transmitted into their accounts by maintaining or opening the Demat Account in the same holding pattern, excluding the deceased holder.
Nominees
In the case of death of the sole or all holders of a Demat Account, and if a valid nomination is registered, the nominee can make a request. This should be submitted with a notarized copy of the Death Certificate/s.
Legal Heir(s)
If there are no surviving joint holders, and no nomination registered, the transmission can be effected to the account of the legal heir. A Succession Certificate or Probate of Will or letter of administration duly notarized should be submitted.

40. What are the different types of Demat Fees and how is it charged?
Demat Transaction charges are monthly, and include NSDL and CDSL charges.
You will receive these details in your monthly statement.
De-materialisation charges are incurred monthly, and Annual Maintenance Charges are added at the expiry of every 12 months for the next year.
All charges are debited from the authorised Savings or Current Account.
For tariff kindly refer the website www.hdfcbank.com

41. What is the process for Closure of Demat Account ?
Closing an account requires the submission of a form signed by all members. If there is any holding in the account this should be transferred before closure, which requires a valid Demat Account number.
If there is a pending de-materialisation, the Account cannot be closed. However Demat Account holders can request the DP to Cancel their Pending Demat Request with the Depository Participant.
Please also ensure there are no pending corporate actions, as this could mean the Registrar or Company involved cannot credit the securities as required.

42. How can customers access HDFC SECURITIES through the Demat Tab on NetBanking
Invest Smartly, Seamlessly, Quickly! Now the Demat - Trading customers can access HDFC securities via NetBanking. 

Log In to NetBanking. 

Features:
Live Ticker Display: 
Display of live* stock prices (Sensex & Nifty) on the NetBanking Demat page. 
* With a delayed feed of 5 minutes and 15 minutes for BSE and NSE respectively.
Buy and Sell option - Buy & Sell tabs on the NetBanking Demat page to re-direct the HDFC Bank Demat & HDFC securities Trading customers to the HDFC securities trading site to facilitate trades.
Advanced Portfolio Tracker displayed on left side menu bar under the Demat tab offers the following: 
- Various analytical tools and reports – Profitable / loss making stocks, Quarterly results at a glance, Corporate Action calendar for each scrip, Capital Gains taxation reports. Covers all asset Classes – Equity, Gold, ETF, Realty, Jewellery, Bank accounts, FDs etc.
- Every trade/transaction through HDFC securities Ltd is automatically updated in the APT, including corporate actions which are auto updated on the due dates.
- Facility to set up event based alerts for all / specific scrips in the portfolio.

43. What is the path for customers to download Transaction Statements under Netbanking ?
Customers using netbanking can download Transaction statement (available for Current Financial Year and past 4 Financial Years)  online from below path.
Path in Netbanking: Click on 'Demat' tab>'Enquire' section>Transaction Statement>Select your DP account, ISIN -optional & period – From & To> View

44. What is the path for customers to download Quarterly Valuation Statement in Netbanking ?
Customers using netbanking can download Quaterly Valuation Statement for Current Financial Year and past 4 Financial Years)  online Valuation Statement will only be available for the last Quarter 
I.e. March, June, September, December from below path.
Path in Netbanking: Click on 'Demat' tab>'Statement for Last quarter' section>Select your DP account > Download 

45.What is the path for customers to download Holding Cum Valuation statement in Netbanking?
Customers using Netbanking can also download Demat Holding cum Valuation statement (as on previous day) online in netbanking from below path.
Path in Netbanking: Click on 'Demat' tab>'Request' section> Download Holding Statement > Select your DP account & period & format > Download

46.What is the path for customers to download Holding Statement in Netbanking ?
Customers using Netbanking can also download Demat Holding statement online
Path in NetBanking: Click on 'Demat' tab > 'Request' section > Download Holding Statement > Select your DP Account, Select Format > Download 

47. What is the path for customers to download Transaction cum Billing Statement in Netbanking?
Customers using Netbanking can also download Transaction cum Billing Statements online (Available by second week of every month) for last 12 months if the transaction are executed during the month.
Path  in NetBanking for Transaction cum Billing Statements: Click on 'Demat' tab > 'Request' section > Transaction cum Billing Statement > Select your DP Account, Select Period & Format> Download 

48.What is the path for customers to download Transaction Statements in Netbanking ?
Customers using Netbanking can also download details of their Holding when logged in Netbanking
Path in Netbanking : Click on 'Demat' tab > 'Enquire' section > Holding Query > Select your DP Account> View 

49.Whats the process for Change of Name in individual demat account?
Customer needs to visit nearest DP servicing branch and submit a letter for change in name duly signed by the holder whose name needs to be changed. Also self attested copies of following documents are required as per the reason for Name Change after showing the original proof.
Documents required Change in name On account of marriage : 
(i) Marriage Certificate or 
(ii) Copy of Passport showing husband’s name or 
(iii)Publication of name change in official gazette  
On account of reason other than marriage :- 
Publication of name change in official gazette. 

50.Can a holder rectify minor correction in name in individual Demat account?
A written request to be submitted by the client (in case of joint a/c request must be signed by Client in whose name, minor correction is required) along with self-attested any one proof of identity which carried correct name after showing the original proof. Documents accepted are a.  PAN card 
b. AADHAAR card 
c.  Passport 
d.. Driving Licence 
e.  Voter’s identity card issued by the Election Commission of India 
f.   Job card issued by NREGA 

51. What is the process to change the bank details for debit authorization or dividend mandate?
Customer needs to submit a appropriate bank details change form whether for debit authorization or dividend mandate giving the demat account account details. No proofs required for existing HDFC bank savings account holder in case of both kinds of request. For other than HDFC bank details updation customer needs to submit the below:
Specimen copy of cheque / cancelled cheque leaf or
Copy of Bank Statement or
Copy of Bank passbook ord. Letter from bank
.The documents mentioned must contain the Bank Name, Branch Address, IFSC / MICR Code, Name of the Account Holder and Account Number

52.What is the process to activate DP on net for existing demat account holders using netbanking facility for HDFC Bank savings account?
Customers holing customer id in individual capacity / authorized signatory in non individual/ karta of HUF / Guardian in minors account using netbanking in savings/ current account can avail DP on Net facility to view their demat account details.

53. Whats the process to update nomination in demat account?

All Demat account holder/s need to sign and submit the duly filled multiple nomination form at nearest DP servicing branch. The form needs to be filled with nominees details (maximum three along with their percentage of share) and any one of the below details along with details and signature of one witness: 
Nominees photograph and signature or PAN or Aadhaar number or Details of saving bank ccount maintained with Participant or Copy of any other proof of identity of nominee (accompanied by originals for verification or duly attested by any entity authorized for attesting the documents as prescribed by SEBI) or Demat account details of nominee. 

54. Is insta-alert, sms and email statement facility available for all demat accounts?
Yes, a request form needs to be duly signed and submitted for the same by all holders, unlike in case of email statement request the form needs to be signed by the first holder of demat account only

55. Can residential status be changed i.e Resident to Non- Resident of vice versa?
Yes , the customer needs to fill up a change in residential status form along with KYC documents & Extended KYC annexure for change in residential status for individuals. 
‘Request for change of residential status ‘ form ( duly filled and signed by all holders)
‘KYC form and Extended KYC Annexure Individuals‘ (duly filled and signed by all holders)
Self signed copy of the Proof of Address (Foreign, Mailing, Indian – as applicable)
Incase of Resident to NR - Self signed copy of the relevant pages of the current passport along with copy of the resident Visa / Work Permit / Employment Visa / Current Visa or any other type of Visa.
The form for conversion of Resident to Non-Resident is as below and the form is also available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click below to download the form :

For NSDL demat accounts click here

For CDSL accounts click here

56. Can a customer open non resident standalone Demat account non face to face while living abroad?
Yes, in case customer is abroad, he can send all documents duly self attested and attested by any one of the following :- Notary Public, Any court of law, Magistrate. Judge, Local Banker with Bank Seal, Name, Designation, Employee Code of the Person doing attestation or lastly by Indian Embassy / Consulate General of the country. Same documents need to be submitted with Non PIS declaration/ PIS decalartion and Fema Declaration
The form for standalone Individual (Resident & Non-Resident) demat account opening is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click here to download the form

57.Can minor demat account be converted to major without changing the demat account number?
Yes, When a minor demat account holder turns major Client can Continue with the same demat account on submission of the below documents  one the minor attained major 
Fresh Demat Account Opening Form (for Resident & Non-Resident Individuals both) dully filled and signed by the account holder 
The form Standalone Demat Resident Individual demat account opening is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR 
Click here to download the form :

R & O consent needs to be signed by the account holder
Self Attested PAN card documents
ID & Address proof of the account holder
KRA application Form 
DP On net Registration request. 
FATCA Annexure of account holder

58. Can a Minor open a Demat and Trading account ?
Yes, Demat Account can be opened in the name of a Minor but not a Trading Account. For account opening for Indivuals needs to be used.
The form for standalone Individual (Resident & Non-Resident) Demat account opening is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click here to download the form :

59. Can a Nominee or Joint Holder be added in a Minor Demat Account?
No, Nomination and Joint holding both cannot be done in a Minor Demat Account.

60. In case of minor's in whose name is demat account opened?
A Minor’s demat account is opened in minor’s name as per PAN card.

61. Who is authorised to operate a minor’s demat account and submit all documentation?
In case of minor’s Demat account the Natural Guardian / Court Appointed Legal Guardian (in case not Natural Guardian) is authorised to operate and submit self attested documents for account opening.
 

62. Whose bank / contact details are linked to Minors demat account?
Minors Savings Bank Account is linked for Dividend Mandate in a Minor’s Demat Account. The Guardian's Contact details like Mobile and E-mail id needs to be updated in Minors contact details.

63. Which address proof is required if Minor's Correspondence and Permanent address are different?
In Case of different addresses, take both separate self attested address proofs for updating the correspondence and permanent addresses.

64. In case there is a Name mismatch in Minor’s name on PAN card ?
Name mismatch declaration signed by the bank staff under his name, sign and employee code along with self attested alternate ID proof of the Minor is required.
 
65. Can Power of Attorney be appointed in minors demat account?
No,Power of Attorney (POA)is not allowed for operating a Minor’s Demat  Account

66.  Which is the form to update email id/ register for insta alert facility or to activate DP on NET in demat accounts?
The form to update Email Id, sms alert facility & DP on net is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click below to download the form :
For NSDL Demat accounts click here

For CDSL demat accounts click here

67. List of documents required to open minors demat account?
Guardian needs to submit his and minor’s self attested documents for opening minors demat accounts. List of documents required are as below:
a.Pan Card copies and address proofs required for both - Minor and Guardian. 
b. A valid Date of Birth (DOB) proof of minor is required (Copy of Birth Certificate/ c.Passport/Marksheet issued by HSC /School leaving certificate).
d.Individual FATCA Annexure along with C-KYC page in AOF required for both- Minor and Guardian.
e.Separate KYC page required for both – Minor and Guardian.

68.Can a Demat Delivery Instruction Booklet (DIB) be issued online in case of joint holders in account?
No, DIB can be issued online using netbanking under Demat Tab -only incase the demat account is held in single name.
The form for Delivery insruction Slip (DIS) is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click here to download the form.

69. Is nomination mandatory in demat account opening?
In accordance with regulatory guidelines, Nomination Opt-in / Opt-out is a mandatory requirement for all the new and existing accounts.
​​​​​​​
The form for Multiple Nomination in Individual (Resident and Non-Resident) demat account is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click here to download the form 

70. How many nominees can be max updated in a single individual demat account?
Maximum three individuals can be nominated in a single demat account Also the percentage of their share can be specified accordingly.
The form for Multiple Nomination in Individual (Resident and Non-Resident) demat account is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click here to download the form

71. Can a non individual / corporate demat account avail nomination facility?
No, Nomination cannot be done incase of non individual / corporate demat account.

72. What documents of nominee are required for updation of nomination in account?
Nominee can either provide his/ her Photgraph & Signature, or Pan number, or Aahaar Number (along with consent declaration) or HDFC bank savings bank account or any Demat account number of Nominee.
The form for Multiple Nomination in Individual (Resident and Non-Resident) demat account is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR
Click here to download the form 

73. Is witness mandatory while updating nominee in individual demat account?
Witness Signature is mandatory only in case Account holder’s is illiterate and his thumb impression is affixed. The form for Multiple Nomination in Individual (Resident and Non-Resident) demat account is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR 
​​​​​​​Click here to download the form 

74. What are the options to repay the outstanding amount in demat account?
Customers can use his HDFC Bank savings account/ third party HDFC bank account or payzapp option to repay the outstanding account. Incase customer holds multiple savings account with HDFC bank he can also opt for change in linkage of bank account option by filling the debit authorisation form at nearest DP servicing branch or online in netbanking.

75. For debit authorisation can a third party holding hdfc bank account make the payment for all demat charges?
Yes, any third party holder can make the payment for all demat related charges apart from account holder himself.

76. What are the options to update FATCA or Extended KYC in demat account?
The demat account holder needs to login in netbanking and fill his FATCA details in option Extended KYC updation option. Else the same can also be submitted by filling up a physical form at any DP servicing branch.

77. Can customer apply for Sovereign Gold Bond (SGB) in physical form?
Customers holding demat account with any Depository Participant can visit any nearest HDFC Bank branch and apply for Sovereign Gold bond by filling a form.

78. What are the ways to apply for Sovereign Gold Bond  (SGB)?
Customers can either visit nearest HDFC Bank branch to apply for physical Sovereign Gold Bond or apply online using their netbanking under Demat Tab wherein the SGB are allotted in demat form.

79. Why Sovereign Gold Bond's is better than physical GOLD or even investing in ETF ?
In Sovereign Gold Bond, there is no GST or making charges applicable unlike physical Gold. Also there is a assured return of 2.50% p.a payable half yearly on the Nominal Value. There is no recurring Annual expense like in Gold ETFs. Lastly there is no Capital Gains Tax in Redemption#    

80. What is the benefit to apply for Sovereign Gold Bond through netbanking in demat mode?
The benefits of applying Sovereign Gold Bond online are as below:
a. Direct Credit in Demat Account no need maintain physical /e-certificate.
b. Paperless, easy of tracking all your investments in one Account.
c.Secure , since SGB is held in Demat Form 
d. Liquidity - Traded and Listed on exchange
e. Can be used as a collateral for availing loans
    

81. How to convert physical Sovereign Gold Bond (SGB) into Demat form purchased through Hdfc Bank
 Customer need to Visit nearest Hdfc branch and submit below list of documents.
Request letter from customer on plain paper  along with  DP ID & Client ID.details.
Copy of Gold Bond Certificate.
Copy of Demat statement.

82. Can a customer apply for Sovereign Gold Bond online using netbanking?
Yes. A customer can apply online through the website of the listed scheduled commercial banks. The issue price of the Gold Bonds will be ₹ 50 per gram less than the nominal value to those investors applying online and the payment against the application is made through digital mode.

83. Who is Eligible to invest in Sovereign Gold Bond?
Persons resident in India as defined under Foreign Exchange Management Act, 1999 are eligible to invest in SGB. Eligible investors include individuals, HUFs, trusts, universities and charitable institutions.

84. Can a Minor invest in SGB?
Yes. The application on behalf of the minor has to be made by his/her guardian.

85. Whether joint holding will be allowed in purchasing SGB?
Yes, joint holding is allowed.

86. What are the Know-Your-Customer (KYC) norms for purchasing SGB?.
Every SGB application must be accompanied by the ‘PAN Number’ issued by the Income Tax Department to the investor(s).

87. What will be tenor of the  Sovereign Gold Bond?
The tenor of the bound will be for period of 8 years with exit option at 5th ,6th and 7th year.

88. Is there any lock in the investment in Sovereign Gold Bond?
Yes, lock in of 5 years.

89. What is the minimum and maximum amount to invest in the Sovereign Gold Bond?
Minimum 1 gram , Maximum 4000 grams per fiscal year for Individual/Hindu Divided Family and 20000 grams for Trusts and Similar Entities notified by the government time to time.

90. Will the issue price of  per gram  stay constant during the subscription period?
Yes.

91. What are the payment options?
Only debit to account.

92. How will the Sovereign Gold Bond be redeemed?
The redemption price will be bases on previous average price of closing gold price for 0.999 purity published by the Indian Bullion and Jewellers Association (IBJA).

93. What is the assured interest rate on SGB ?
2.50% p.a. paid semi annually ( Fixed Rate ).

94. Can SGB be sold it to a New to bank customer?
Yes , after opening customers Bank Account SGB can be sold .

95. Can SGB be sold it to NRIs? 
No. SGB cannot be sold to NRI’s

96. Why should a customer invest in SGB?
Assured return of 2.50% per annum, no need to store physical bars , plus the benefit of application in the Gold Price (If any) at the time of redemption post 5 years.

97. Is Net banking open for Non Individuals to apply for SGB?
No, only individuals can apply for this Bond through Net banking. 

98. Where on Net Banking will the customer view offer to purchase SGB?
Customer will login to Net banking - Go to offers tab - Click on 'Get started' on the Sovereign Gold Bond.

99. What are the tax implications on i) interest and ii) capital gain on SGB?
Interest on the Bonds will be taxable as per the provisions of the Income-tax Act, 1961(43 of 1961). Capital gain tax arising on redemption of SGBs to an individual has been exempted.

100. When Application for SGB can be cancelled ?
Cancellation of application is permitted till the closure of the issue. Part cancellation of submitted request for purchase of gold bonds is not permitted.No interest on application money needs to be paid if the application is cancelled. 

101. Can a customer get the Sovereign Gold bonds in Demat form?
The bonds can be held in Demat account by making a specific request for the same at the time of application. Till the process of dematerialization is completed, the bonds will be held in RBI’s books. The facility for conversion to Demat will also be available subsequent to allotment of the bond.

102. Is tax deducted at source (TDS) applicable on the Sovereign Gold bond?
TDS is not applicable on the bond. However, it is the responsibility of the bond holder to comply with the tax laws.

103. Whether nomination facility is available for these SGB investments in Demat?
 Yes. If the Client wishes to appoint or change a nominee, the Client will be required to complete the formalities by filling up the prescribed formats and submit the completed application at the nearest HDFC Bank Demat Servicing Branch. Client will not be able to appoint nominee online at the time of making application. In case of Demat credit of SGBs, nominee in Demat would be able to claim the SGBs like any other security from the Depository Participant in case of death of the holder. However, such nominee shall have to follow the transmission process as specified by RBI for redeeming the SGBs since Demat nominee would not be registered with RBI.

104. Can a customer trade the SGB bonds purchased?
The bonds are tradable on stock exchanges from the date to be notified by RBI. The bonds can also be sold and transferred as per provisions of Government Securities Act. However, the client would have to approach his / her broker for trading related requirements.

105. Individuals in case of change in residential status in demat account does the customer need to submit Extended KYC-Fatca Annexure again ?
Yes. At the time of conversion from Resident to Non – Resident or vice versa you need to submit a fresh Extended KYC- Fatca Annexure along with other required documents. The form for  Individual (Resident & Non-Resident) demat account is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account or as per link: click here

106. In case of change / addition of Signatories in Corporate existing account or change in signatories is Extended KYC-FATCA Annexure required for new AUS of  Non- Individual Entity or new Karta of HUF ?
The form for Extended KYC-FATCA Annexure for Corporate demat account is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account or as per link click here

107. In case of death of Karta in HUF account the new Karta needs to submit Form 40 for change in name for Karta in case of HUF in NSDL ?
In the event of death of Karta, the coparceners need to inform the Bank DP and update next legal survivor in Hindu Undivided Family as new Karta by submitting a set of documents. Kindly contact nearest DP servicing branch for the same.  The form for change of Kartas name in HUF demat account is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account or as per link: click here

108. What are the are Demat account opening Charges in HDFC BANK LTD for Individuals?
There are no account opening charges or credit transaction charges for a Demat account.
Demat AMC is free for first year. From 2nd year onwards, Annual Maintenance Charges for a Regular Demat account are Rs.750 (discounted charges applicable for managed customers)

For a Basic Services Demat account (BSDA) the Annual Maintenance Charges are:
AMC    Holding Value
     Debt Securities ****    Non Debt Securities *****
*** NIL    0 to 100000    0 to 50000
*** Rs 100 p.a.    100001 to 2 lacs    50001 to 2 lacs
*** Rs 750 p.a.    Above 2 lacs    Above 2 lacs

For detailed fees and charges applicable to your Demat account, please click here..

109.Can Non- residents open NRE / NRO Demat and Trading account with bank account?
Yes, Non-residents Indian can open Demat and Trading account with our bank but they need to have similar bank account i.e. NRE savings account needs to be linked to NRE Demat account for all charges and transactions. Similarly NRO savings accounts can be linked only to NRO Demat account only. NREPIS account to be linked with NRE trading account and NRO special securities account to be linked with NRO trading account

110. In case a resident customer migrates abroad can he still use his existing savings and Demat Trading accounts or it needs be converted to non resident accounts.?
As per section 6(5) of FEMA, NRIs can continue to hold the securities (on a non-repatriable basis) that they had purchased when they were resident Indians, even after they have become non-resident Indians.
Yes, once resident customer shifts abroad, firstly he needs to convert his existing savings bank account to NRO savings account. Thereafter he can convert his existing resident demat account status to NRO Demat account by filling a conversion form and submitting necessary documents. He needs to close existing resident trading account and open a new NRO trading account. Additionally customer can even open NRE savings account, NREPIS account separately linked to NRE demat and trading account. 

111. What are the requirements for opening a NRI demat account with HDFC bank?
Documents required for face to face Demat /HSL account are AOF, Photo, Copy of PAN Card, Valid Passport copy, Valid Visa copy, Valid OCI Card / PIO Card Copy, Extended KYC form. (If Passport is other than Indian Passport), Overseas Address proof. All documents must be self-attested in presence of bank staff and staff does to do the OSV stamp on all documents after originals are sighted.

112. Can we open Non Face to Face non-resident NRE/NRO Demat and Trading account?
Yes, for non-face to face accounts opening all the above mentioned documents are required but clients IPV column on AOF needs to be left 'BLANK'  and all documents need to be attested by anyone of the following:- Notary Public, Any court of law, Magistrate. Judge, Local Banker with Bank Seal, Name, Designation, Employee Code of the Person doing attestation or lastly by Indian Embassy / Consulate General of the country.

113. What is a Portfolio Investment Scheme (PIS) account and is it mandatory for NR to open it?
It's not mandatory to open PIS account to open the demat account. The standing instruction will be "NO" for the NRE demat account opened without NRE PIS account. A Non- Resident Indian (NRI) may acquire securities or units from a recognized Stock Exchange in India on repatriation basis under the Portfolio Investment Scheme(PIS), subject to the terms and conditions specified in Schedule " 3" of FEMA (Transfer or Issue of Security by a person Resident outside India). Hence an NRI intending to buy and sell shares / convertible debentures of an Indian company through a registered broker on a recognized stock exchange in India on repatriation basis(NRE), needs to open the NREPIS account. As per the process followed by the bank if an NRI intending to buy and sell shares / convertible debentures of an Indian company through a registered broker on a recognized stock exchange in India on Non- repatriation basis (NRO), needs to open the NRO special securities account along with the NRO savings bank account. 

114. Can US and Canada Citizens open Demat?
Yes, US and Canada Citizens can open Demat account on separate AOF form fulfilling the below conditions:
1) Customer to be present in India for account opening. Only Face to Face account opening will be allowed
2) Indian address proof is mandatory for HSL communication and should be recorded on HSL account opening form
3) Special designated 3 in 1 HSL trading form has been designed for US/CANADA based NRIs. Same should be used. (Regular HSL 3 in 1 not to be used)
4) HDFC Securities cannot offer online platform to US and Canada based NRI Customer but customer can communicate and trade through HDFC Securities Relationship Manager
5) Currently NO PROXY facility is available to operate HSL trading account
Link for US/ Canada citizens: https://www.hdfcsec.com/productpage/account-opening-for-nri-others

115. How can customer, as an NRI Demat Account holder with no representative in India get the address changed in my Demat Account without visiting branch personally?
As customer is out of India (NRI) non face to face case client need to submit  / dispatch the  address modification along with copy of the self signed  supporting  ID and address proof documents  to their RM / Home Branch / DP -CPU  CPU .

Copies of the supporting  ID and address proof documents  should be "verified with original " by any one of the following entities viz; authorized officials of overseas branches of Schedule Commercial Banks registered in India, Notary Public, Court, Magistrate, Judge, Indian Embassy / Consulate General of the country where the client is residing
The form for address change in demat account opening is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account or as per below link:
For NSDL address change link is as below:
click here

For CDSL address change change is as below:
click here

116. Can an Non Resident Indian be appointed as nominee? 
A resident Indian or an NRI can be a nominee, subject to exchange control regulations in force from time to time. Similarly, an NRI can nominate a resident Indian or another NRI as a nominee.

117. If the Standing Instruction is “N” in an NRI Demat Account, then how can customer get credit of shares allotted through Auto Corporate action without opting for a PIS Account? 
Corporate benefits may be in the form of rights, bonus, etc. These are automatically credited to the Demat Account if the Standing Instruction is “N” in NRI Demat account.

118. Can Non Resident customer submit non face to face address change?
Yes, Non resident can submit Non Face to Face modification request like address change i.e. customer needs to send the address change form (available on Forms Center in netbanking) along self attested documents which should also be attested by any 1 of these entities: 
a.Notary Public, 
b. Any Court, Magistrate, Judge, 
c. Local Banker (Name of the Bank official and designation stamp to be affixed), 
d. Indian Embassy / Consulate General of the country where the NRI / FN is residing.
The form for address change in demat account opening is available on the HDFC Banks website –Forms Centre-Personal-Personal Banking-Demat Account OR

Click here to download the form:

For NSDL accounts: click here

For CDSL accounts: click here 
​​​​​​​

119. What are the options for existing demat holders to apply for Delivery Instruction Booklet (DIB)?
Ans: The customer can place a request for Delivery Instruction Booklet (DIB) through the below two mode
· Netbanking (For exisitng Single Demat account Holders only)
· Physical DIS request to be submitted  in HDFC BANK  Demat servicing branch (Optional For existing Single Demat holders not using Netbanking/ All Joint account holders)

120. What is the process to apply online for Delivery Instruction Booklet (DIB) by existing Single demat account holders?
Ans: Single demat holders need to follow the below steps and process to apply for Delivery Instruction Booklet (DIB) online by existing single demat holders:

· Login into NetBanking
· Go to Demat Tab
· Click on 'Request' option on left hand side
· Select "Request for DIB" or "Request for Pledge & Hypothecation form"  
· Selected Demat Account Number
· Select the type of booklet required i.e. Account Transfer Delivery or Inter-Depository Delivery * (specify 5 as number of slips) and
· Click Confirm to submit the request

121. How can existing Joint demat holders apply for Delivery Instruction booklet(DIB)?
Ans: Physical DIS Request is applicable for all existing joint demat account holders. Process is below:
The customer or authorized person can visit the branch and submit request for booklet through below three option
I. Request from booklet - No ID proof is required
II. Format shared by Demat servicing branch for DIS booklet - Self attested identity proof is required of all the holders (Demat account holders need to carry the original ID proof for verification)
iii. DIS request format attached in the welcome email sent to the customer at the time of account opening.- No ID proof is required

HDFC Securities Ltd

*Demat Account free for first year.
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#Involvement of HDFC Securities Ltd. is restricted to Referral only. HDFC Securities Ltd. does not offer this product directly to customers https://www.hdfcsec.com/globalinvesting.
**The free volume offer expires once the said free volume is exhausted or the validity expires, whichever comes first, after which the respective delivery rates mentioned will apply throughout the lifetime of the current offer.

Account would be opened after all procedure relating to IPV and client due diligence is completed. Brokerage will not exceed the SEBI prescribed limit.

Investment in securities market are subject to market risks, read all the related documents carefully before investing. Mutual fund investments are subject to market risks, read all scheme related documents carefully.

SEBI Registration No. of HDFC Bank is IN-DP-491-2020

SEBI Registration No.: INZ000186937 (NSE, BSE,MSEI, MCX) |NSE Trading Member Code: 11094 | BSE Clearing Number: 393 | MSEI Trading Member Code: 30000 | MCX Member Code: 56015 | IN-DP-372-2018 (CDSL, NSDL) | CDSL DP ID: 12086700 | NSDL DP ID: IN304279 | AMFI Reg No. ARN -13549 | PFRDA Reg. No - POP 11092018 | IRDA Corporate Agent Licence No.CA0062 | Research Analyst Reg. No. INH000002475 | Investment Adviser: INA000011538 | CIN-U67120MH2000PLC152193 Registered Address: I Think Techno Campus, Building, B, Alpha, Office Floor 8, Near Kanjurmarg Station, Kanjurmarg (East), Mumbai -400 042. Tel -022 30753400. Compliance Officer: Ms. Binkle R Oza. Ph: 022-3045 3600, Email: complianceofficer@hdfcsec.com.

Disclaimer: HDFC Securities Ltd. is a financial services intermediary and is engaged as a distributor of financial products & services like Corporate FDs & Bonds, Insurance, MF, NPS,Real Estate services, Loans, NCDs, IPOs, E-Will & E-Tax in strategic distribution partnerships. Customers need to check products & features before investing since the contours of the product rates may change from time to time. HDFC securities Ltd. is not liable for any loss or damage of any kind arising out of investments in these products. Investments in Equity, Currency, Futures & Options are subject to market risk. Clients should read the Risk Disclosure Document issued by SEBI & relevant exchanges & the T&C on www.hdfcsec.com before investing. Global Investing, Digigold, Insurance, Mutual Funds and NPS are not an approved product of the Exchanges and any dispute related to this will not be dealt at Exchange platform. MTF is subject to the provisions of SEBI Circular CIR/MRD/DP/54/2017 dated June 13, 2017 and the terms and conditions mentioned in rights and obligations statement issued by HDFC Securities Ltd.

Please note that by submitting the above mentioned details, you are authorising us to call you even though you may be registered under DNC.

HDFC Bank disclaimer - 

This is an information communication from HDFC bank and should not be considered as a suggestion for investment.
Investments in securities market are subject to market risks, read all the related documents carefully before investing.