What is Bharat QR and how to use it?

Cashless, digital transactions are the words of the hour. Everyone is moving towards using e-wallets, cards or UPI to make payments and transact in general. One such addition to these various means of digital transactions is Bharat QR.

Bharat QR, as the name suggests, is a QR based payment solution and can be used to make P2M (Person to Merchant) digital payments. This means that you can directly scan the Bharat QR code deployed at merchant’s or seller’s place, using any Bharat QR enabled mobile application.

Bharat QR is a new transformative way to pay with your mobile phone. There’s no need to carry cash.

  • Secure – Bharat QR is as secure as making a payment via UPI. Your card details are not exposed to any third party.
  • Interoperable – You can use any of the apps that support BharatQR and pay using Cards (via Visa, MasterCard, Amex or Rupay) or BHIM-UPI
  • No additional charges – There is no additional charge applied to customer for making payments via Bharat QR

In easy terms, Bharat QR is an alternate channel of payment, where you can download Bharat QR enabled mobile banking app.  You can scan this code at the shop and select how you want to pay, i.e. debit/credit/prepaid or UPI. Once the payment is successful, you and the merchant/ seller will receive a notification for the successful transaction.

How to use Bharat QR?

All you need is a smartphone with a data connection and mobile app that supports Bharat QR, downloaded on your phone. Bharat QR makes payments easier everywhere. Just look for the Bharat QR acceptance mark and QR code at the billing counter of your retail store or payment gateway page of your favourite shopping website/app.

 If you want to pay at a store-

  • Scan the merchant’s QR code or type in the Bharat QR Merchant ID in the app.
  • If the Bharat QR is enabled with UPI, you will be given an option to pay via card or UPI
  • Once you select the desired option, enter the exact amount you need to pay the merchant.
  • Authenticate the transaction with your mPin (passcode).
  • Get the transaction confirmation.
  • And it’s done!

    And, if you wish to pay your bill-
  • You need to spot the Bharat QR acceptance mark and the QR code on the check-out/billing page when you are ready for your purchase
  • Scan the QR code or type in the numeric merchant ID.
  • If the Bharat QR is enabled with UPI, you will be given an option to pay via card or UPI
  • Once you select the desired option, you will need to enter payable amount or scanning the QR code will automatically display the payable amount.
  • Authenticate the payment with your mPin (passcode) and confirm the transaction.
  • Get the transaction confirmation instantly. And it’s done!

What happens if I lose my mobile phone?

With Bharat QR, you authorize each payment with an mPIN (passcode), which prevents other people from using your account even when you lose your phone as only you know your mPIN.

What happens if a wrong transaction was made?

You can request the merchant directly for a refund or contact your bank just as you would with any credit or debit card payment.

Did you know PayZapp uses the Bharat QR code? Click here to read more about what is PayZapp here.


* The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances.