FASTag Blacklisted Know How to Remove FASTag from Blacklist
10 December, 2024
Synopsis
- A blacklisted FASTag does not work at toll plazas.
- A FASTag can be blacklisted for many reasons.
- Users can unblock their FASTag after resolving the pertinent issues.
A FASTag is a tag attached to your car's windshield, enabling electronic toll payments at toll plazas across highways. It operates using Radio Frequency Identification (RFID) technology, with toll payments deducted from a digital wallet linked to the tag. As of February 15, 2021, FASTags have been made mandatory for all four-wheelers (both private and commercial) in India.
If you've ever had your FASTag blacklisted, you know just how frustrating it can be. A blacklisted FASTag can halt your travel plans and leave you stuck at toll plazas. Given this, it's critical to know what to do if you find yourself in a similar situation. Let's go over how to remove FASTag from blacklists, how to unblock the FASTag, and what to do if your FASTag is not working.
What Does a Blacklisted FASTag Mean?
When a FASTag is blacklisted, it means that FASTag is temporarily or permanently blocked by the issuing bank. If the FASTag is blocked, the little tag stuck on your car’s windshield will no longer work. In other words, automatic payments will not be processed through the linked FASTag wallet.
Reasons Why Your FASTag May Be Blacklisted
The following are potential reasons your FASTag may be blacklisted:
Law Enforcement Blacklist: Law enforcement agencies can blacklist a FASTag if there are any violations or offences registered against the vehicle. For example, using a private vehicle’s FASTag on a commercial vehicle is a violation.
FASTag in hand: FASTag will be blacklisted if you do not paste the FASTag sticker on your car’s windshield.
Insufficient Balance: If the account doesn't have enough funds to cover the toll charges, the tag can get blacklisted. Ensure your account is always recharged, even if you are not driving regularly.
Mismatched Vehicle Class: FASTag is issued to each vehicle based on the vehicle’s Gross Vehicle Weight and no. of axles mentioned in the RC copy. If there is a mismatch, the Electronic Toll Collection (ETC) system at the toll plaza will detect the class mismatch, and the issuer bank can blacklist the tag.
Expired or Incomplete KYC: Your Know Your Customer (KYC) details must be current and complete. An expired or incomplete KYC may lead to the FASTag being blacklisted. Make sure your KYC details are updated regularly.
Vehicle Registration Issues: Incorrect, invalid or outdated vehicle registration details linked to your FASTag can cause it to be blacklisted. Verify that all vehicle information is accurate and up-to-date.
Misuse of FASTag: Using the FASTag in ways not intended or approved by the issuer, such as transferring it between vehicles, may result in blacklisting.
How to Check if FASTag is Blacklisted?
One of the easiest ways to check the status of your FASTag is by visiting the official FASTag portal. Here are the steps to check your tag status:
Visit the website https://www.npci.org.in/.
Click on the “What we do” drop-down menu.
Hover over/click on the “NETC FASTag” option from the drop-down menu.
Click on the “Check Your NETC FASTag Status”.
Enter your vehicle registration number or FASTag ID, fill in the captcha code, and click on the “Check Status” button.
The page will display the tag status and indicate whether your tag is active, inactive, or blocked.
How to Remove FASTag from Blacklist
Once you've verified that your FASTag has been placed on the blacklist, take the following actions to get it removed:
Recharge Your FASTag: Making sure your account has enough balance is the first step in removing your FASTag from the blacklist. Make sure you maintain adequate balance in your FASTag wallet at all times.
Act on Unresolved Conflicts: Resolve any disputed charges by getting in touch with customer service.
Revise KYC Information: Be sure your KYC information is up to date. An expired KYC may result in a FASTag being blocked.
Check the Vehicle Information: Verify that the registration number of your car is accurate. A FASTag blocked issue may be caused by inaccurate details.
Preventing Blacklisting in the Future
To prevent a FASTag from being blacklisted in the future, ensure the following:
Maintain Adequate Balance: Make sure your FASTag account is always adequately funded.
Provide Frequent KYC Updates: Verify that your KYC information is current.
Track Transactions: Keep a close eye on your transactions to identify and address any problems as soon as possible.
Give Accurate Vehicle Information: Verify that the registration number of your car is correctly updated in FASTag wallet .
Maintain Your FASTag Easily with Online Payments
Your HDFC Bank account can be used to facilitate quick and easy online payments to make sure your FASTag never runs out of balance. If you’re specifically looking for our FASTag issuance services, you can find them here.
By understanding what a blacklisted FASTag is and knowing how to remove FASTag from the blacklist, you can ensure smooth and hassle-free travel on toll roads. Keep these tips in mind to avoid any disruptions and maintain an active FASTag at all times.
*Disclaimer: Terms and conditions apply. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. Any information or charges mentioned above are subjected to change. Please connect with the HDFC Bank team to know the latest information.
