Salary Family Account Online

FAQs

What are the eligibility criteria for Personal Accident Death Cover ?

The following are the broad Terms & Conditions of the captioned cover on salary account

Accidental Death resulting from bodily injury due accident only.
Accidental Death resulting from bodily injury which directly and independently of all other causes results in Death within twelve (12) months of the event date
On the event date, the account holder Is a bonafide employees (aged less than 70 years ) of the organization to whom the specific offer has been extended
Is holding a Salary Account under the Corporate Salary Account Program with HDFC Bank and has received salary credit in the month or month prior 
Should have carried out at least one purchase transaction using the Debit Card, within 6 months prior to the date of loss.
In case of Air Accidental Death claim ticket should have been purchased using Debit Card linked to Salary Account
Cover provided only to the primary account holder

Can I use my existing Salary Account if I have changed employers ?

Yes, In case an arrangement exists, we request you to visit the nearest branch along with a letter. The letter should have your complete name and account number and state that you have joined the corporate and want to convert your account to a salary account

Can a Company ID card be accepted as a Photo ID document?

No, a Company ID cannot be accepted as a Photo ID document. A government issued photo ID card is mandatory. No, a Company ID cannot be accepted as a Photo ID document. A government issued photo ID card is mandatory. 

​​​​​​​What is the time taken to realize outstation cheques?

The indicative time taken for the realization of outstation cheques is given below:
Cheques drawn where HDFC Bank has a branch, credit will be given on receipt of clear funds in:
Main metro locations (Mumbai, Chennai, Kolkata, New Delhi): 7 working days
Metro centers and state capitals (other than those of North Eastern states and Sikkim): Maximum period of 10 working days.
In all other centres where we have branches: maximum period of 14 working days.
Cheques drawn on non-branch locations where we have a tie-up with correspondent banks, credit will be given on receipt of clear funds: Within a maximum period of 14 working days
Cheques drawn on non-branch locations where we do not have a tie-up with correspondent banks, credit will be given on receipt of clear funds: Within a maximum period of 14 working days
For more details on the outstation cheque collection policy, click here. For other queries, Contact Us.