Debit Cards
Credit Cards
1. How to Enable Online transactions on your HDFC Bank Credit Card: A Step-by-Step Guide
As per RBI guidelines to encourage secure Online transactions, it is mandatory to temporarily disable Online usage service on Credit Cards for customers who have been inactive for the service or have been issued a new card (fresh issue/re-issue/replacement/renewal/upgrade)
You can continue to use your Card at ATMs & for purchases at merchant outlets near you.
This is simply a precautionary measure to ensure a safe banking experience for you. You can easily re-enable Online usage with the below mentioned steps.
Using EVA
1. Click here to open HDFC Bank’s Digital Assistant - EVA
2. Click on Manage my Credit Card >> Online(E-Commerce) Transactions
3. Alternatively, you may type How to enable online transactions on my Credit Card?
4. Provide your 10-digit mobile number.
5. An OTP gets triggered to the mobile number. Enter the same.
6. Enter the last 4 digits of your Credit Card number.
7. Current status for online transaction type will be shown as disabled in the screen. Enable the same.
Congratulations!!! You just enabled your Online Transactions.
Using WhatsApp Banking
1. On your mobile phone, add HDFC Bank’s Official WhatsApp number – 7070022222 to your contacts
2. In case you are viewing this on mobile Click here to add
3. Send the text Manage my Credit Card to the above number
4. You will receive a reply asking to choose from various options. Choose option 2 corresponding to
Online (E-Commerce) Transactions (e.g. just type numeric 2)
5. An OTP will be sent to your registered mobile number. Enter the same.
6. You will be prompted to enter the last 4 digits of your Credit Card number. Enter
7. Current status for online transaction type will be shown as disabled in the screen. Enable the same.
Congratulations!!! You just enabled your Online Transactions.
Using NetBanking
1. Login to NetBanking using your Customer ID
2. Go to Cards Tab>>Request>> Set Card Usage/Limits
3. Your existing Daily Domestic Usage/Limits and Daily International Usage/Limits for all types of
transactions would be shown. Online Usage would be disabled under both sections.
4. Switch on Online Usage under both sections. Then Click on Continue.
5. In the review page, click Confirm
6. Enter the OTP and click Continue & it’s done
Congratulations!!! You just enabled your Online Transactions.
2. How to Enable Contactless transactions on your HDFC Bank Credit Card: A Step-by-Step Guide
As per RBI guidelines to encourage secure Contactless transactions, it is mandatory to temporarily disable Contactless usage service on Credit Cards for customers who have been inactive for the service or have been issued a new card (fresh issue/re- issue /replacement/renewal/upgrade)
You can continue to use your Card at Online stores, ATMs, & for purchases at merchant outlets near you using contact mode (swipe/dip and pin).
This is simply a precautionary measure to ensure a safe banking experience for you. You can easily re-enable contactless usage with the below mentioned steps.
Using EVA
1. Click here to open HDFC Bank’s Digital Assistant - EVA
2. Click on Manage my Credit Card >> ContactLess Transactions
3. Alternatively, you may type How to enable contactless transactions on my Credit Card?
4. Provide your 10-digit mobile number.
5. An OTP gets triggered to the mobile number. Enter the same.
6. Enter the last 4 digits of your Credit Card number.
7. Current status for online transaction type will be shown as disabled in the screen. Enable the same.
Congratulations!!! You just enabled your Contactless Transactions.
Using WhatsApp Banking
1. On your mobile phone, add HDFC Bank’s Official WhatsApp number – 7070022222 to your contacts
2. In case you are viewing this on mobile Click here to add
3. Send the text Manage my Credit Card to the above number
4. You will receive a reply asking to choose from various options. Choose option 4 corresponding
ContactLess Transactions (e.g. just type numeric 4)
5. An OTP will be sent to your registered mobile number. Enter the same.
6. You will be prompted to enter the last 4 digits of your Credit Card number. Enter
7. Current status for online transaction type will be shown as disabled in the screen. Enable the same.
Congratulations!!! You just enabled your Contactless Transactions.
Using NetBanking
1. Login to NetBanking using your Customer ID
2. Go to Cards Tab>>Request>> Set Card Usage/Limits
3. Your existing Daily Domestic Usage/Limits and Daily International Usage/Limits for all types of
transactions would be shown. Contactless Usage would be disabled under both sections.
4. Switch on Contactless Usage under both sections. Then Click on “Continue”.
5. In the review page, click “Confirm”
6. Enter the OTP and click “Continue” & it’s done
Congratulations!!! You just enabled your Contactless Transactions.
3. How to Enable International transactions on your HDFC Bank Credit Card: A Step-by-Step Guide
As per RBI guidelines to encourage secure International transactions, it is mandatory to temporarily disable International usage service on Credit Cards for customers who have been inactive for the service or have been issued a new card (fresh issue/re-issue /replacement/renewal/upgrade).
You can continue to use your Card at Domestic online sites, ATMs & for purchases at merchant outlets near you.
This is simply a precautionary measure to ensure a safe banking experience for you. You can easily re-enable International usage with the below mentioned steps.
Using EVA
1. Click here to open HDFC Bank’s Digital Assistant - EVA
2. Click on Manage my Credit Card >> International Transactions
3. Alternatively, you may type How to enable international transactions on my Credit Card?
4. Provide your 10-digit mobile number.
5. An OTP gets triggered to the mobile number. Enter the same.
6. Enter the last 4 digits of your Credit Card number.
7. Current status for international transaction type will be shown as disabled in the screen. Enable the
same.
Congratulations!!! You just enabled your International Transactions.
Using WhatsApp Banking
1. On your mobile phone, add HDFC Bank’s Official WhatsApp number – 7070022222 to your contacts
2. In case you are viewing this on mobile Click here to add
3. Send the text Manage my Credit Card to the above number
4. You will receive a reply asking to choose from various options. Choose option 5 corresponding
International Transactions (e.g. just type numeric 5)
5. An OTP will be sent to your registered mobile number. Enter the same.
6. You will be prompted to enter the last 4 digits of your Credit Card number. Enter
7. Current status for international transaction type will be shown as disabled in the screen. Enable the
same.
Congratulations!!! You just enabled your International Transactions.
Using NetBanking
1. Login to NetBanking using your Customer ID
2. Go to Cards Tab>>Request>> Set Card Usage/Limits
3. Your existing Daily Domestic Usage/Limit and Daily International Usage/Limit for all types of
transactions would be shown. International Usage would be disabled.
4. Switch on International Usage and click on Continue.
5. In the review page, click “Confirm”
6. Enter the OTP and click “Continue” & it’s done
Congratulations!!! You just enabled your International Transactions.
