HDFC Bank plans migration of Core Banking System to new engineered platform to enhance robustness and scalability

AVAILABLE SERVICES

DETAILS

Net & Mobile Banking

UPI: Customers can continue to use the service. However, it will be unavailable from 3:00 AM to 3:45 AM and from 9:30 AM to 12:45 PM on Saturday, 13^th July 2024

Bill Payments: New billers can be added and existing billers can be viewed

Demat, Cards and Loans: Only view services

Mutual Funds: Redemptions, Switch, View & Enquiry services, WealthFy reports, Risk profile and manage systematic section

• All NetBanking & MobileBanking services will not be available from 3:00 AM to 4.30 PM except for a few services mentioned above

• Refer to FAQ’s for more details

Cash Withdrawal: Debit and Credit Cards

• Customers can continue to withdraw cash from any ATM using their HDFC Bank debit card (up to a restricted amount) or credit card– for details, refer to the FAQs link below. The account balance displayed will be as of 7:30 PM on Friday, 12^th July 2024

Shop & Pay: Debit Cards, Credit Cards and UPI

• At stores: Customers can continue to use their HDFC Bank debit card (up to a restricted amount) or credit card on swipe machines.

• Online: Customers can make seamless online purchases with their HDFC Bank debit card (up to a restricted amount) & credit card.

• UPI: Customers can continue to use the service. However, it will be unavailable from 3:00 AM to 3:45 AM and from 9:30 AM to 12:45 PM on Saturday, 13^th July 2024

*Please note that the restricted limit will be a combined limit for ATM Cash withdrawals, in-store transactions, Online transactions, and contactless transactions

Card Management

Customers can continue to hotlist their card, reset their PIN and perform other card-related activities.

Merchant Payments

Merchants can continue to receive payments via cards, but updates to the account for previous day’s payments will be available post-upgrade completion.

Refer to FAQ’s for more details