SERVICE CHANNEL OPTIONS FOR VARIOUS NRI SERVICE REQUESTS
| SERVICES | NETBANKING | BRANCH | MAIL BOX / VIA COURIER | PHONE BANKING | REGISTERED EMAIL ID UPDATED IN BANK RECORDS | DIGITAL MODE |
| NRE/NRO SAVINGS & CURRENT ACCOUNT OPENING | ||||||
| (To know the process and documents required for submitting the below request CLICK HERE to Contact Us or visit https://www.hdfcbank.com/nri-banking) | ||||||
| Open a New Account | N | Y | Y | N | N | N |
| Conversion of Resident A/C to NRO A/C | N | Y | Y | N | Y | N |
| Open a subsequent new NRE/NRO account respectively | N | Y | Y | N | N | Y |
| Open 3 in 1 Account (PIS + Demat + Trading) | N | Y | Y | N | N | N |
| NRE/NRO FIXED DEPOSIT ACCOUNT OPENING | ||||||
| (To know the process and documents required for submitting the below request CLICK HERE to Contact Us or visit https://www.hdfcbank.com/nri-banking) | ||||||
| Open a new NRE and NRO deposit | Y | Y | Y | Y | Y2 | Y |
| Open a new FCNR deposit | Y | Y | Y | Y | Y2 | N |
| Change of maturity instructions | Y | Y | Y | N | Y | N |
| Fixed deposit liquidation | Y | Y | Y | N | N | N |
| DEMOGRAPHIC DETAILS UPDATION (Contact Number/ Email ID/ Address) | ||||||
| (To know the process and documents required for submitting the below request CLICK HERE to Contact Us or visit https://www.hdfcbank.com/nri-banking) | ||||||
| Change of Email ID | N | Y | Y | N | Y | N |
| Change of Contact numbers (Indian Mobile Number can be updated via HDFC Bank ATM as well) | N | Y | Y | N | Y | N |
| Change of Contact Number & Email id together | N | Y | Y | N | N | N |
| Change of Contact Number, Email id & Address together | N | Y | Y | N | N | N |
| Change of Mailing address | Y | Y | Y | N | N | N |
| Change of Permanent address | N | Y | Y | N | N | N |
| Change in Signature | N | Y | N | N | N | Y |
| RE KYC Updation# / FATCA Updation | Y | Y | Y | N | Y | N |
| BANK ACCOUNT RELATED | ||||||
| (To know the process and documents required for submitting the below request CLICK HERE to Contact Us or visit https://www.hdfcbank.com/nri-banking) | ||||||
| Addition of NRI joint holder in NR account | N | Y | Y | N | N | N |
| Addition of Resident joint holder in NR account | N | Y | Y | N | N | Y |
| Deletion of joint holders | N | Y | Y | N | N | N |
| Cheque Book re-issuance | Y | Y | Y | Y1 | N | N |
| Demand Draft Issuance | Y | Y | N | N | N | N |
| Enabling e-mail statements | Y | Y | Y | Y1 | N | N |
| Insta Alert Activation | Y | Y | Y | N | N | N |
| PAN updation | Y | Y | Y | N | Y | Y |
| FORM 60 updation | N | Y | Y | N | Y | N |
| Nominee Addition/ Modification | Y3 | Y | Y | N | N | N |
| Nominee Deletion | N | Y | Y | N | N | N |
| Name Change Request | N | Y | Y | N | N | Y |
| Change of Home branch | N | Y | Y | N | N | N |
| Dormant Account activation | N | Y | Y | N | Y | N |
| DTAA Updation | Y | Y | Y | N | N | N |
| ASBA Application | N | Y | Y | N | N | N |
| Funds Transfer within India (TPT/NEFT/RTGS/IMPS) | Y | Y | N | N | N | N |
| NRE/FCNR Repatriation (Self-account overseas) | Y | Y | N | N | N | N |
| NRE/FCNR Repatriation (Third party account overseas) | N | Y | N | N | N | N |
| Outward Remittance from NRO Account (Self or Third party -account overseas) | N | Y | N | N | N | Y |
| Fund transfer from NRO to NRE Transfer (Self account) | N | Y | N | N | N | Y |
| Account closure | N | Y | Y | N | N | N |
| Bank Account Statement | Y | Y | Y | Y1 | N | N |
| Balance Confirmation Certificate | N | Y | Y | N | N | N |
| Interest / TDS Certificate Issuance | Y | Y | Y | N | Y | N |
| Mandate /POA holder addition & Deletion | N | Y | Y | N | N | N |
| Sweep in FD Activation | Y3 | Y | Y | N | N | N |
| Availing Supersaver (OD) facility (First party) | Y3 | Y | Y | N | N | N |
| Account Branch Transfer | N | Y | Y | N | N | Y |
| DEBIT / ATM CARD RELATED | ||||||
| (To know the process and documents required for submitting the below request CLICK HERE to Contact Us or visit https://www.hdfcbank.com/nri-banking) | ||||||
| Debit/ATM card PIN re-issuance | Y | Y | Y | Y | N | N |
| Debit/ATM card re-issuance | Y | Y | Y | Y | N | N |
| Debit/ATM card Issuance (first time) | N | Y | Y | N | N | N |
| Debit/ATM card Hotlisting | Y | Y | N | Y | N | N |
| NETBANKING RELATED | ||||||
| (To know the process and documents required for submitting the below request CLICK HERE to Contact Us or visit https://www.hdfcbank.com/nri-banking) | ||||||
| Unlocking of Customer ID | N | Y | Y | N | Y | N |
| Netbanking Registration/ IPIN Issuance | Y | Y | Y | N | N | N |
| Netbanking PIN re-issuance | Y | Y | Y | Y1 | N | N |
| Registration for third party transfers | Y | Y | Y | N | N | N |
| Secure Access ID Activation | Y | Y | N | Y1 | N | N |
| Fund transfer to from HDFC Bank Resident account to HDFC Bank NRO account as Gift or Loan | Y | Y | N | N | N | N |
NOTE :
- IVR validation via Debit card & Pin OR Customer id & Tin is required in order to place certain service requests at phone banking.
- First FD needs to be via netbanking or basis physical instruction. Subsequent (add on) FD’s can be booked basis email instructions.
- Bank account and fixed deposit should be in SOW MOP to avail this facility (Application for Sweep in or Supersaver facility or nominee addition/modification via netbanking).
- RE KYC updation via netbanking can be processed only if there is no change in email ID / contact numbers. In case customers are not registered for email indemnity then RE KYC updation via registered email can be processed only if there is no change in demographic details.
Click Here to locate nearest Overseas Mailbox Services basis which you can send select physical instructions.