HDFC Bank Account holders can continue to use the following UPI services from 3:45 AM to 9:30 AM and 12:45 PM onwards

• Send and receive money
• Merchant payment (QR or online)
• Balance enquiry
• Set or change pin

For HDFC Bank Account holders the following UPI services will not be available from 3:00 AM to 3:45 AM and from 9:30 AM to 12:45 PM

• Send and receive money
• Merchant payment (QR or online)
• Balance enquiry
• Set or change pin

The following services will be available from 3:00 AM to 3:45 AM and 9:30 AM to 12:45 PM with restricted limits*

• Cash withdrawal (with restricted limits mentioned below)
• Balance enquiry
• Cheque book/statement request
• Set pin/change pin
• Mobile number update
• SMS registration
• Cardless cash withdrawal will be available if the Order ID is generated before 3:00 AM on 13th July, 2024, at HDFC Bank or any other bank's ATM/CRM

Except during time mentioned above, All transactions will work in online normal mode (with full limit associated to the card and available balance in account)

​​​​​​​*Please note:

• The restricted limit is a combined limit for ATM Cash Withdrawal, PoS, Online, Contactless, Standing Instruction Transactions
• Other card variants may carry lower limit

The following services will not be available from 3:00 AM to 3:45 AM and from 9:30 AM to 12:45 PM.

• Cash deposit
• Fund transfer
• Mini statement
• Enquiry/Billpay services

The following services will be available during the system upgrade -

• Demat, Cards and Loans: Only view services
• Mutual Funds: Redemptions, Switch, View & Enquiry services, WealthFy reports, Risk profile and manage systematic section
• Bill Payments: New billers can be added and existing billers can be viewed

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Outward (Pay) & Inward (Receive) fund transfer will not be available from 3:00 AM to 4:30 PM during the system upgrade

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Payout via NEFT/RTGS will not be available between 3:00 AM to 4:30 PM during the system upgrade

Credits Received will be processed with a delay post-completion of the system upgrade

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The following services will be available with restricted limits* between 3:00 AM to 3:45 AM and 9:30 AM to 12:45 PM

• Online transactions
• PoS transactions
• Cash withdrawal at ATM

Following enquiry & non-financial transactions will be available without any impact:

• Balance enquiry on ATM
• Set or change pin
• Block or hotlist card

*Please note:

• The restricted limit is a combined limit for ATM Cash Withdrawal, PoS, Online, Contactless, Standing Instruction Transactions
• Other card variants may carry lower limit

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All Credit Card services & transactions will continue to work with no impact during the system upgrade

• Online transactions
• PoS transactions
• Balance enquiry
• Set/change pin
• Block/hotlist card

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The following services will continue to be available - Scan & Pay and Online Payments will be available through all Bank and third-party apps which allow RuPay Credit Card linking (except Mobikwik & ShriramPay for limited period as given in the Not Available column)

Scan & Pay and Online Payments through Mobikwik & Shriram Pay will not be available from 3:00 AM to 3:45 AM and 9:30 AM to 12:45 PM during the system upgrade

The following service updates will be carried out post the system upgrade:

• New or existing Standing Instructions done via NEFT & RTGS between 3:00 AM to 4:30 PM
• Any existing Standing Instructions for Account to Account and Account to Fixed Deposit (FD) will be completed on Saturday, 13th July before 3:00 AM and or post 4:30 PM
• Merchant Standing Instructions will be processed basis the restricted limits* based on the Debit Card variant as shown below.

*Please note:

• The restricted limit is a combined limit for ATM Cash Withdrawal, PoS, Online, Contactless, Standing Instruction Transactions
• Other card variants may carry lower limit

Standing Instructions for ECS, NACH, UPI and NetBanking will not be available from 3:00 AM to 4:30 PM during the system upgrade

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All Services under e-Mandate will not be available from 3:00 AM to 4.30 PM during the system upgrade

The following services under WhatsApp ChatBanking will continue to be available without any impact

• WhatsApp ChatBanking Registration
• All Credit Card services - Credit Card Summary, Statement, Status of Credit Card, Activation of New Cards, Summary of existing insta loan and jumbo loan on Cards
• All Loan services like Loan Summary, Loan statement, Check Loan offers, Loan Provisional Interest Certificate
• Merchants Services

The following services under WhatsApp ChatBanking will not be available from 3:00 AM to 4.30 PM during the system upgrade

• Accounts
• Deposit & Cheque services
• Profile related transactions

The following services will continue to be available without any impact during the system upgrade

ForexPlus Card:

• Loading the card via HDFC Bank Credit Card
• Loading the card via HDFC Bank Debit Card (will be available with restricted limits between 3:00 AM to 3:45 AM and 9:30 AM to 12:45 PM)
• International online e-commerce payments/PoS payments/Cash at PoS/ATM cash withdrawal
• Balance enquiry at ATMs

INR Prepaid Card:

• Loading the card via HDFC Bank and other bank Credit Card
• Loading the card via HDFC Bank Debit Card (will be available with restricted limits between 3:00 AM to 3:45 AM and 9:30 AM to 12:45 PM)
• Online e-commerce/PoS payments/ATM cash withdrawal
• Balance enquiry at ATMs

The following services will not be available between 3:00 AM to 4:30 PM during the system upgrade

ForexPlus Card:

• Loading the card via HDFC Bank NetBanking 
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INR Prepaid Card:

• Loading of the card via HDFC Bank NetBanking
• Loading of Corporate Prepaid Cards via NEFT/ e-CMS

The following service will be available

• Usage of the card in Pune Metro and for PoS/Ecom transactions
• Loading the card via HDFC Bank and other bank Credit Card
• Loading the card via HDFC Bank Debit Card (will be available with restricted limits between 3:00 AM to 3:45 AM and 9:30 AM to 12:45 PM)
• Loading the card via HDFC Bank UPI between 3:45 AM to 9:30 PM and 12:45 PM onwards
• Loading the card via other bank UPI
• Loading the card via other bank Netbanking

• The following service will not be available between 3:00 AM to 4:30 PM - Loading of the card via HDFC Bank NetBanking
• The following service will not be available between 3:00 AM to 3:45 AM and 9:30 AM to 12:45 PM - Loading of the card via HDFC Bank UPI

The following services will continue to be available without any impact during the system upgrade

Mutual Fund Redemption, Mutual Fund Switch, Investment Profile Portfolio View & Analytics, Order History, CAS generation, DigiPassBook, Reports and MyFamily

The following services will not be available from 3:00 AM to 4:30 PM during the system upgrade

New User Registration, MPIN Reset, Savings Account Balance, Mutual Fund Purchase, NFO Purchase, Book Deposits (Fixed Deposit/Recurring Deposit), Liquidate Deposits (Fixed Deposit/Recurring Deposit), SmartJars, Re-balancing, Model Portfolio

The following services will be available during the system upgrade

• Recharge via other bank Netbanking
• Recharge via HDFC Bank and other bank Credit Cards
• Recharge via other bank UPI
• Recharge via HDFC Bank UPI from 3:45 AM to 9:30 AM and 12:45 PM onwards
• Transactions at tolls for HDFC Bank FASTag users
• FASTag acquiring transactions for Toll operators

The following services will not be available from 3:00 AM to 4:30 PM during the system upgrade

• Recharge via HDFC Bank NetBanking
• Auto-recharge via Standing instruction for both Corporate and Individual customers from HDFC Bank Account

Recharge via UPI from HDFC Bank Account will not be available between 3:00 AM to 3:45 AM and 9:30 AM to 12:45 PM

Merchant transaction acceptance will continue to be available without any impact via:

• Credit card
• Debit card*
• Netbanking of Banks other than HDFC Bank
• Wallet payments

*HDFC Bank Debit Card services will be available with restricted limits between 3:00 AM to 3:45 AM and 9:30 AM to 12:45 PM
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Merchant transaction acceptance will be available from 3:45 AM to 9:30 AM and from 12:45 PM onwards for:

• UPI QR & UPI Online of HDFC Bank and other bank account holders

The following services will not be available during the system upgrade:

• Merchant transaction acceptance via UPI QR & UPI Online will not be available between 3:00 AM to 3:45 AM and 9:30 AM to 12:45 PM
• Merchant acceptance via HDFC Bank Netbanking during 3:00 AM to 4:30 PM

Merchant payouts for cards & UPI will be delayed and completed post 7:00 PM

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Merchant & BBPS settlement & refunds for NetBanking transactions will be processed on Monday, 15th July

Loading CBDC wallet through UPI with HDFC Bank Account will be available from 3:45 AM to 9:30 AM and 12.45 PM onwards
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Loading through UPI with other Bank Accounts will be available throughout

Scan & pay transactions and fund transfer from CBDC Wallet will continue to be available

Loading the CBDC wallet through UPI with HDFC Bank Account will not be available from 3:00 AM to 3:45 AM and 9:30 AM to 12:45 PM

The following services will continue to be available during the system upgrade

• SMS Toll-free Banking registration
• Credit Card services like Credit Card Summary, Reward Points,
• Toll-free number 18002709988 for Credit Card Summary

All services (except the services mentioned in the Available column) will not be available from 3:00 AM to 4:30 PM during the system upgrade including Accounts, Deposit & Cheque services and Profile related transactions

The following services will continue to be available during the system upgrade

• All FAQs and Credit Card transactions

All services (except the services mentioned in the Available column) will not be available from 3:00 AM to 4:30 PM during the system upgrade including Accounts, Deposit & Cheque services

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All services will not be available from 3:00 AM to 4:30 PM during the system upgrade

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The following services will not be available from 3:00 AM to 4:30 PM during the system upgrade

• All online product purchase & service platforms (Xpressway/ Digital Acquisition Platform & WOW / PowerApps Platform)

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All AePS transactions (Onus & Offus) will not be available from 3:00 AM to 4:30 PM during the system upgrade

• Cash withdrawal through Micro ATM or CSC
• Cash deposit
• Balance enquiry
• Mini statement

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All services will not be available from 3:00 AM to 4:30 PM during the system upgrade

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Services will not be available from 3:00 AM to 4:30 PM during the system upgrade across credit cards via Bank's digital channels, partner digital channels, linking HDFC Bank account to any UPI, CBDC & Vyapar Merchant App

All services will continue to be available without any impact during the system upgrade period

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All services will not be available from 3:00 AM to 4:30 PM during the system upgrade

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All services will not be available from 3:00 AM to 4:30 PM during the system upgrade

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All services will not be available from 3:00 AM to 4:30 PM during the system upgrade

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All services will not be available from 3:00 AM to 4:30 PM during the system upgrade

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All services will not be available from 3:00 AM to 4:30 PM during the system upgrade

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All services will not be available from 3:00 AM to 4:30 PM during the system upgrade

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All services will not be available from 3:00 AM to 4:30 PM during the system upgrade

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The following services will not be available from 3:00 AM to 4:30 PM during the system upgrade

• Debit Card EMI at PoS and Online merchants
• No-Swipe EMI transactions at PoS and Online merchants
• Merchant Payment for previous days Debit Card EMI and No-Swipe EMI transactions (will be pushed to the next day)

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The following services will not be available from 3:00 AM to 4:30 PM during the system upgrade

• EasyEMI (Consumer Durable Loan) transactions at PoS and Online merchants
• Merchant Payment for previous days Consumer Durable Loan transactions (will be pushed to the next day)

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Consumer Durable loans in stores will not be available from 3:00 AM to 4:30 PM during the system upgrade

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The following services will not be available from 3:00 AM to 4:30 AM during the system upgrade period

• PartnerOnboarding, Online product purchase & service, Withdrawals, deposits, fund transfers, Statements, balance enquiry, EMI collections, Loan services

Credit Card related services will continue to be available without any impact during the system upgrade

All accounts & Debit Card related enquiry or services, will not be available on from 3:00 AM to 4:30 PM during the system upgrade