Beware of Cybercrime while using FASTag
14 October, 2024
Synopsis
FASTag has made toll payments fast and convenient.
Increase in online payment of toll has also given rise to more online frauds.
It is important to be aware of online FASTag banking scams to stay secure.
FASTag enables electronic toll payments directly from prepaid or savings accounts linked to it. However, with the widespread adoption of FASTag, criminals have found new ways to exploit this technology to dupe unsuspecting people. This article explores how gangs are using FASTag to perpetrate fraud, the methods they employ and preventive measures to be safe against FASTag scams.
How Criminals Use FASTag Scams to Dupe People
Criminals use the following methods to scam people:
Phishing FASTag Scams
One common method employed by fraudsters is phishing. Scammers send messages or emails pretending to be from legitimate FASTag service providers. These messages often contain links that direct you to fake websites resembling official portals. You are then tricked into entering your personal and financial details, which the fraudsters use to access your accounts and siphon off money.Fake Customer Support
Another tactic involves setting up fake customer support numbers and websites. Victims searching for FASTag-related support may inadvertently contact these fake helplines. The scammers, posing as customer service representatives, request sensitive information like account details and OTPs under the guise of resolving issues. Once they have this information, they can drain the victim's account.Cloning and Misuse
Criminals have also been known to clone FASTag devices. They use sophisticated devices to duplicate the RFID tags and affix these clones to their vehicles. When the cloned FASTag is used at toll plazas, the charges are deducted from the victim's account instead of the scammer’s. This type of fraud can go unnoticed for a while, especially if the victim does not regularly check their FASTag balance.
Preventive Measures
Follow these measures to be safe from FASTag banking fraud:
Awareness and Education
One of the most effective ways to prevent FASTag banking fraud is through awareness and education. You should be informed about the potential risks and educated on how to identify and avoid scams. This includes recognising phishing attempts, verifying customer support numbers from official websites and being cautious about sharing personal information.Secure Transactions
You should ensure that your transactions are secure by only using official apps and websites for FASTag-related activities. It is crucial to avoid clicking on links from unsolicited messages or emails. Instead, you should manually enter the official website URL in your browser.Regular Monitoring
Regularly monitoring FASTag accounts for unusual activity can help detect fraud early. You should promptly report any unauthorised transactions to your service provider and bank. Setting up alerts for transactions can also provide immediate notifications of any suspicious activity.Reporting and Support
Victims of FASTag fraud should report the incident to their service provider, bank and the cybercrime division of the police. Prompt reporting can help in the investigation and potentially in the recovery of lost funds. Service providers should also offer robust support systems to assist victims in resolving issues efficiently.
Stay Vigilant While Using FASTag To Be Safe From Fraud
While FASTag enhances toll payment convenience, it also exposes you to fraud. By understanding scam methods and taking preventive measures, you can protect yourself.
Join Vigil Army, where Vigil Aunty will decode various frauds and give people a heads-up on the dos and don’ts of combating frauds online. To join the Vigil Army, send ‘Hi’ to her via WhatsApp number: 7290030000.
*Disclaimer: Terms and conditions apply. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances.
