A guide to using inputter-authorisation workflow

4 December, 2024

Synopsis: 

• HDFC Bank’s MyBusiness Digital Banking enables you to experience the new age of banking.  

• It allows Small and Medium-sized Enterprises (SMEs) to meet business and banking requirements efficiently.  

• The platform is now live with the inputter-authoriser workflow for enhanced convenience.  
  
  

Introduction 

In today’s fast-paced world, companies can’t lose out on precious time in managing accounts, filing Goods and Services Tax (GST) returns, raising invoices, tracking transactions, and renewing insurance products. That’s why HDFC Bank has launched the MyBusiness Digital Banking platform. It is a one-stop solution with powerful financial solutions for trade services, business banking services, easy loans, and digital solutions.  

The bank has introduced the inputter-authorisation workflow feature in the platform for added convenience in digital banking. This post explores this new addition. 

What is the inputter-authorisation workflow?  

The inputter-authorisation workflow is a control mechanism used in many industries, especially finance, accounting, and IT, to maintain a transaction’s accuracy, security, and integrity. After an inputter raises a request, an authoriser evaluates it. If the authoriser finds that the transaction sent is correct, the authoriser approves it.  

This also saves the authoriser or business owner time in entering beneficiary and transaction details themselves, and they can instead just approve requests. 

The inputter-authoriser workflow also reduces the chances of incorrect business payments. The inputter can be created at an account level, and a single inputter can be given input access for multiple accounts. Additionally, business owners may choose to create multiple inputters for a single account. This flexibility allows business owners to create setups as per their business requirements. 

There are two types of inputters that a business owner can create- 
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• An inputter without viewing rights - This inputter does not have access to view account details, balances or statements. The inputter will only be able to create and send beneficiary addition and funds transfer requests in single and bulk to you. This inputter can be created digitally with a completely digital process. 

• An inputter with viewing rights - This inputter has access to view account details, balances, or statements in addition to sending beneficiary addition and funds transfer requests in single and bulk to you for approval. To create such an inputter, the inputter first has to be added as an authorised signatory with viewing rights via branch, and then inputter rights have to be assigned. 

An inputter to an account cannot execute transactions in their own capacity under any circumstances, and all transactions have to be approved. 

The authoriser will be able to approve transactions as per their funds transfer limits.  

What does an inputter do? 

The inputter requests adding a beneficiary account and transferring funds. When it raises a beneficiary addition request, it inputs the beneficiary’s information into the system. It is the inputter’s responsibility to gather accurate information. Once the information is added and the inputter raises the request, the authoriser can approve the request from anywhere. The process adds a layer of convenience and security.  

Similarly, the inputter can also raise a fund transfer request after inputting all the required information. The authoriser reviews the inputter’s request before approving. Once the authoriser approves the request, the funds are transferred.  

An inputter can send requests as single transaction or as bulk transactions using a file upload. 

How can you invite an inputter on MyBusiness Digital Banking? 

Step 1: Click on the gear icon in the top right-hand corner to open the Settings menu. Press ‘Inputter Settings.’  

Step 2: Click on ‘Create Inputter.’ 

Step 3: On the Inputter Creation form that appears, enter the required information, such as name, mobile number, email address, and entity.  

Step 4: Select the accounts for which you want to invite an inputter.  

Step 5: You will receive a One-Time Password (OTP) on your registered mobile number. Enter it to authenticate.  

Step 6: Press ‘Confirm.’ 

Step 7: A link is sent successfully to invite an inputter for your account. The inputter must complete the registration within 72 hours.  

You can check the status of each invited inputter under the ‘Status’ column.  

How can an inputter register on MyBusiness Digital Banking? 

After you send an invite to an inputter, here’s what the inputter needs to do to register: 

Step 1: The inputter receives an invite via email and mobile number. This invite has a registration link.  

Step 2: The inputter must click ‘Register’ to begin the process.  

Step 3: The inputter must enter personal details and create a User ID and password.  

Step 4: Next, the inputter must accept the terms and conditions and consent for Requested Products, too. 

Step 5: Complete the split OTP verification to authenticate your account. This involves entering the OTP received on email and mobile number separately. This is a three-digit OTP.  

Step 6: Enter PAN Card number, name, and date of birth to validate with official regulatory websites. Press ‘Proceed.’ 

Inputter registration is successful for your account. You may now see the inputter’s request to add a beneficiary or transfer funds and approve the ones you deem fit.  

The inputter-authoriser workflow is the latest addition to the HDFC Bank MyBusiness Digital Banking platform. It enhances convenience. Inputters can raise requests for beneficiary addition or fund transfer, in single or bulk, while the authoriser can approve the requests securely from anywhere.  

Register for HDFC Bank’s MyBusiness Digital Banking today to start streamlining your business and banking transactions using one platform. The registration process is quick and convenient. It will take only a few minutes, and you have access to all your HDFC Bank accounts under a single login, enhanced fund transfer limits, working capital and trade service management, and more business-friendly financial solutions.  

Disclaimer: *Terms and conditions apply. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances.