How to Check FASTag Transaction History?

13 October, 2023

If you’re driving on highways, you have to pay tolls. The National Highways Authority of India (NHAI) introduced FASTag, a radio frequency identification (RFID) tag, which allows you to make cashless toll payments. With FASTag, you don’t have to stop at toll booths, when you pass through the booths, a FASTag scanner automatically scans the RFID tag and deducts the toll amount from the FASTag wallet. It’s always a good practice to track your toll payments since there could be potential for incorrect toll deductions. As an HDFC Bank FASTag user, you can conveniently track your FASTag transaction history whenever you need it. Keep reading on to know more.

How HDFC Bank FASTag works?

FASTag is an electronic toll collection facility to simplify travelling on Indian highways. It uses Radio Frequency Identification (RFID) technology to enable cashless toll payments, making journeys faster and more convenient. It is a sticker-like device affixed to the vehicle’s windshield, containing a unique identification number linked to the vehicle registration number and the owner’s prepaid account. Essentially, it enables cashless payments on toll plazas.

What is a FASTag transaction history?

A FASTag transaction history is a comprehensive record of all your toll payments made through your FASTag account linked to your vehicle registration number. The statement provides essential details such as the date and time of each transaction, the name of the toll plaza, deducted amount, and the vehicle registration number. You can use it to keep track of your toll expenses.

How to check the FASTag transaction history on the HDFC Bank portal?

Checking your FASTag transaction history is a seamless process through the HDFC Bank FASTag portal. The user-friendly interface makes it easier to review and analyse your toll expenses. Follow these steps to access your transaction history:

1. Access the HDFC Bank FASTag customer portal by visiting and click on ‘Login/Register’.
   
   

2. To check your FASTag transaction history, login into your HDFC Bank FASTag account using your ‘User ID, Wallet ID, Mobile number or vehicle registration number’. Click on ‘Get OTP (One Time Password)’ to initiate the login process.
   
   

3. Enter the OTP you received on your registered mobile number and click on ‘Login’.
   
   

4. After logging in, you will see your account details such as your Name, wallet ID, your login date, and your balance.
   
   

5. To see your transaction history of FASTag, scroll down to the ‘Payment History’ option and click on ‘View All’.
   
   

If you want to see your detailed transaction history, you can view or download it from the ‘Transaction Report’ option. Here is what you need to do:

1. After logging in on the FASTag portal, select the ‘Statements’ option.
   
   

2. Tap on the ‘Transaction report’ option to proceed.
   
   

3. Enter the dates to specify the period of transaction history you want to generate.
   
   

4. Enter your vehicle registration number.
   
   

5. Click on ‘Generate Statement’.
   
   

Now, you can check out transaction history which includes details such as transaction ID, and plaza name, vehicle registration number, transaction date and time. You can also export your transaction report to Excel or pdf if you want to save the report for further use.

Why you need to monitor your FASTag transactions

It is essential to constantly check your FASTag transaction history to stay updated and track your toll expenses. This practice will help you to verify toll charges, prevent any discrepancies and instantly take action if your face any issue with your toll payment.

Here are some tips to effectively manage your FASTag expenses:

• Keep sufficient balance: Maintaining an adequate balance will ensure seamless passage through the toll gate while saving your time and preventing fines.
  
  

• Travel planning: If you are a frequent traveller, reviewing transaction history helps you plan your travel routes more effectively. You can identify the most frequently used toll plazas and routes, allowing you to easily plan your journey and estimate travel expenses.
  
  

• Real-time updates: Make sure to register your active mobile phone number to receive real-time updates for every FASTag transaction. These updates will help you to stay informed about your account balance and transactions so that you can peacefully enjoy your journey.
  
  

What are the benefits of having an HDFC Bank FASTag?

Having HDFC Bank FASTag comes with a multitude of benefits that enhances your travel experience. It simplifies your toll passages and saves valuable time while providing you with utmost convenience.

• Multiple payment options: HDFC Bank offers various payment methods to recharge your FASTag account. You can use Net Banking, Debit Cards, Credit Cards, UPI (Unified Payment Interface) and PayZapp mobile payment application, providing you flexibility in managing your toll expenses.
  
  

• Easy replacement and issuance of additional FASTag: You can easily reissue your existing FASTag in case of loss or damage. Furthermore, you can effortlessly issue an additional FASTag for different vehicle numbers by applying online.
  
  

• Discount and offers: HDFC Bank offers discounts and cashback offers on FASTag through PayZapp mobile payment application, giving you the opportunity to save on toll expenses and maximise your benefits.
  
  

Reporting incorrect deductions or discrepancies with HDFC Bank FASTag

If you come across any incorrect toll deductions or discrepancies, you can report the issue to us. At HDFC Bank, we provide a straightforward process to address such concerns. Here is what you can do:

• Call us at our customer care 1800 120 1243 and report your issue.

• Write to us at our email address fastagsupport@1pay.in

• You can also report your issue directly through our websites. Visit www.hdfcbank.com/query, click on Contact Us option, and navigate to Queries/Feedback/Complaint and select Email Us.
  
  

While reporting your issue, ensure to provide the necessary details such as your vehicle registration details, FASTag details, relevant transaction details. We will review and verify your request and provide complete assistance for dispute resolution.

Apply for an HDFC Bank FASTag

Experience a more convenient way to travel, with HDFC Bank FASTag. Enjoy seamless and cashless journey on Indian highways and save your precious time. With HDFC Bank FASTag, you can enjoy benefits that go beyond just convenience. Stay on top of your toll payments and avail of real-time transactions alerts.

To apply for a HDFC Bank FASTag follow the steps:

1. Visit https://apply.hdfcbank.com/digital/FASTag#login.

2. Provide the required information and complete the application process.

3. You FASTag will be delivered at your doorstep.
   
   

Do not let toll booths slow you down, apply for your HDFC Bank FASTag today to unlock a stress-free travel experience.


*Terms and conditions apply. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. Any information or charges mentioned above are subjected to change. Please connect with the HDFC Bank team to know the latest information.