Block lost-stolen Debit Card

If you have lost your HDFC Bank Debit Card or it has been stolen or damaged, you can hotlist/block your card by any of the ways mentioned below:

Block Debit Card Via

MyCards

Step 1 :   Click on MyCards link https://mycards.hdfcbank.com/  
Step 2 :Enter registered mobile number and OTP
Step 3 :On the Debit Card homepage*, click on Block Card Tab
Step 4 :Select the reason for hotlisting and continue further
Step 5 :You will receive a confirmation that the card has been hotlisted successfully


*Register your card by entering last 4 digits of your Debit Card number and the Date of Birth (DOB)

EVA

Step 1 :   Visit HDFC website using www.hdfcbank.com
Step 2 :Click on the EVA chatbot on the right-hand side
Step 3 :Select Debit Card services followed by Hotlist your Debit Card
Step 4 :Enter your registered mobile number and the OTP
Step 5 :Enter your Date of Birth (DOB) in DD/MM/YYYY format and click on proceed
Step 6 :Enter the last 4 digits of your Debit Card and proceed
Step 7 :Select the reason for hotlisting and confirm for blocking

WhatsApp

Step 1 :  Our WhatsApp no is 70700 22222, say Hi and proceed ahead
Step 2 : Complete your one-time registration, input the last 4 digits of the customer ID followed by the OTP
Step 3 : Simply type your query related to Debit Card or Select from the options (Under Other Services, select Debit Card services)
Step 4 : Under Debit Card Services select Block my Debit Card and share reason for blocking 
Step 5 : The last 4 digits of your Debit Card will be displayed for Hotlisting. Kindly check before clicking on proceed to block
Step 6 : You will receive a confirmation that the card has been de-activated

Mobile Banking

Step 1 :  Login to Mobile Banking via HDFC Bank app 
Step 2 :Login using your pin or fingerprint (if enabled)
Step 3 :Click on Menu on the left-hand side corner
Step 4 :Click on Pay and then on Cards. This will show details of the debit card/s linked to your account
Step 5 :Click on the Debit Card number you wish to hotlist
Step 6 :Select the reason for hotlisting and block the card
Step 7 :You will receive a confirmation that your Debit Card has been hotlisted successfully


NetBanking

Step 1 : Login to NetBanking using Customer ID and Password https://netbanking.hdfcbank.com/netbanking/
Step 2 :Click on Card Section and then select Debit Card on the left-hand side.
Step 3 :Click on Requests and then on Debit Card Hotlisting.
Step 4 :Select the Debit Card for Hotlisting, select reason and mention remarks and confirm.
Step 5 :You will receive a confirmation that the card has been hotlisted successfully


SMS Banking

Step:SMS “Block DC <Last 4 digit of your Debit Card number>” on 7308080808 from registered mobile number with HDFC Bank.

Eg “Block DC 1234” on 7308080808

PhoneBanking


Step 1 : Please call at our Phone Banking numbers 1800 1600 / 1800 2600 (accessible across India). Customers travelling abroad can reach us on +9122 61606160
Step 2 : Follow the instructions to block your Debit Card (Please keep your details like Customer Id /account number/registered mobile no handy) to proceed further.



Branch Banking

You can hotlist Debit Card by visiting your nearest HDFC Bank branch.

Step 1 :

Collect application form from the branch or download the form (Resources>>Form center>> Personal >>Debit Cards>>Blocking ATM & Debit Card Form https://www.hdfcbank.com/personal/resources/forms-centre/forms-center-personal

Step 2 :

Fill the form and submit at the branch