HDFC Bank Merchant Services

Now you can raise requests pertaining to your POS terminal or Payment gateway by calling on a Single Number or mailing us at merchantsupport@hdfcbank.com

Please keep your Terminal Identification Number (TID number) ready to access your account.

Phone numbers and email addresses mentioned here are the only Customer Care numbers of HDFC Bank Merchant Services, which you should use. Please do not use any other since it may put you at risk of fraud.

HDFC Bank Merchant Services customer care is available 24 hours on all days including Sundays and Holidays. Just call the customer care number in your Location.

For Gujarat / Karnataka / Chennai / Delhi & NCR / Telangana / West Bengal / Mumbai / Maharashtra / North East dial (STD) 60017000

For Punjab , Haryana,  J&K / Coimbatore/ Kerala / Goa / Rajasthan / Andhra Pradesh/ Bihar & Jharkhand / Madhya Pradesh & Chhattisgarh / Uttar Pradesh & Uttaranchal / Odisha /  dial  (STD) 6001700​​​​​​​

Please refer the below table for more details.  

Level 1 Support