Notification for POS rental

Notification for POS rental


Dear Merchant Partner,
 
Thank you for partnering with HDFC Bank for your payment acceptance needs. 
 
We appreciate your participation & the overwhelming response to our campaigns. In our constant endeavour to improve your experience with us, we are further enriching this program to provide faster responses from the Bank. 
 
Towards this, we wish to inform you that the terms of the promotional campaign (“Campaign”) we offered you at the time of onboarding that was signed & accepted by you are undergoing certain changes. 
 
It may kindly be noted that now instead of the Bank waiving off the monthly rental for the POS terminal & charging you later in the eventuality of not meeting the Average monthly account balance, the Bank will now charge the rental upfront & reverse it on meeting the monthly business volume criteria as defined below. Reversals will be implemented within 90 days of qualifying (net off GST). 
 
The minimum volume commitment is as below : 

  • Top 30 location merchant - Monthly Volume 2 Lakhs 
  • Beyond 30* location merchant – Monthly Volume 1 Lakh 

*All locations other than ones listed under Top 30 
 
The aforesaid change will be effective from 1st December 2023. We've previously shared this information with our merchant partners, and we want to highlight its significance in ensuring you stay informed. We understand that messages can sometimes be missed or not reach you due to various reasons. 
 
There will be a small delay in rent collection from April '23 to November '23 due to changes in our process. We apologize for any inconvenience and are working to prevent such delays in the future. During this period, if your average monthly account balance falls below the agreed threshold, we'll recover the rent charges on a retrospective basis as outlined in the campaign, in three parts from January '24 to March '24. 
 
For clarity or any concerns regarding the retrospective rental, kindly connect within 15 days of this communication. 
 
The absence of queries signifies your acknowledgement. Post the 15-day window, we'll address queries based on our discretion. 
 
We appreciate your understanding and cooperation during this transitional period. Your satisfaction and success remain at the forefront of our efforts. 
 
For any further assistance or queries, please get in touch with your Merchant Relationship Manager or contact the Regional Merchant Helpdesk
 
Thank you for choosing HDFC Bank. 

Top 30 Locations

Agonda 

Canca 

Faridabad 

Mormugoa 

Sanquelim 

Ahmedabad 

Cansaulim 

Fatorda 

Mumbai 

Santa Cruz 

Aldona 

Carambolim 

Gandhinagar 

Nagpur 

Secunderabad 

Ambelim 

Cavelosim 

Ghaziabad 

Nashik 

Seraulim 

Amritsar 

Chandigarh 

Goa 

Navelim 

Siolim 

Anjuna 

Chandor 

Goa Velha 

Navi Mumbai 

Sircaim 

Arpora 

Chattarpur 

Gurgaon 

Noida 

Sohana 

Assonora 

Chennai 

Hyderabad 

Nuvem 

Srinagar 

Aurangabad 

Chinchinim 

Indore 

Old Goa 

Surat 

Bangalore 

Cochin 

Jaipur 

Panchkula 

Taleigao 

Bardez 

Coimbatore 

Jalandhar 

Panjim 

Thane 

Bardoli 

Colva 

Jharsuguda 

Patna 

Trivandrum 

Baroda 

Colvale 

Kolkata 

Pernem 

Usgao 

Barwala 

Cuncolim 

Lucknow 

Ponda 

Vadodara 

Benaulim 

Curchorem 

Ludhiana 

Porvorim 

Valpoi 

Bhopal 

Curtorim 

Majorda 

Pune 

Varca 

Bhubaneshwar 

Dabolim 

Mapusa 

Quepem 

Vasco 

Bicholim 

Davorlim 

Marcela 

Rajkot 

Verem 

Calangute 

Delhi NCR 

Margao 

Saligao 

Vishakapatnam 

Canacona 

Dona Paula 

Merces 

Sanguem 

Zuarinagar 



Warm Regards, 
HDFC Bank Ltd. 
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