SERVICE CHANNEL OPTIONS FOR VARIOUS NRI SERVICE REQUESTS
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HDFC BANK
NRI SERVICES

NETBANKING

BRANCH

MAIL BOX / VIA COURIER

PHONE

BANKING

REGISTERED EMAIL ID UPDATED IN BANK RECORDS

NRE/NRO SAVINGS & CURRENT ACCOUNT OPENING
(To know the process and documents required for submitting the below request
CLICK HERE to Contact Us or visit https://www.hdfcbank.com/nri-banking)

Open a New Account

N

Y

Y

N

N

Conversion of Resident A/C to NRO A/C

N

Y

Y

N

Y

NRE/NRO FIXED DEPOSIT ACCOUNT OPENING

(To know the process and documents required for submitting the below request
CLICK HERE to Contact Us or visit https://www.hdfcbank.com/nri-banking)

Open a new deposit

Y

Y

Y

Y1

Y3

Change of maturity instructions

Y

Y

Y

N

Y

Fixed deposit
liquidation

Y

Y

Y

N

N

DEMOGRAPHIC DETAILS UPDATION (Contact Number/ Email ID/ Address)

(To know the process and documents required for submitting the below request
CLICK HERE to Contact Us or visit https://www.hdfcbank.com/nri-banking)

Change of Email ID

N

Y

Y

N

Y

Change of Contact numbers

(Indian Mobile Number can be updated via HDFC Bank ATM as well)

N

Y

Y

N

Y

Change of Contact Number & Email id together

N

Y

Y

N

N

Change of Contact Number, Email id & Address together

N

Y

Y

N

N

Change of Mailing address

Y

Y

Y

N

N

Change of Permanent address

N

Y

Y

N

N

Change in Signature

N

Y

N

N

N

RE KYC Updation5 / FATCA Updation

Y

Y

Y

N

Y

BANK ACCOUNT RELATED

(To know the process and documents required for submitting the below request
CLICK HERE to Contact Us or visit https://www.hdfcbank.com/nri-banking)

Addition / deletion of joint holders

N

Y

Y

N

N

Cheque Book re-issuance

Y

Y

Y

Y2

N

Demand Draft Issuance

Y

Y

N

N

N

Enabling e-mail statements

Y

Y

Y

Y2

N

Insta Alert Activation

Y

Y

Y

N

N

PAN updation

Y

Y

Y

N

Y

FORM 60 updation

N

Y

Y

N

Y

Nominee Addition/ Modification

Y4

Y

Y

N

N

Nominee Deletion

N

Y

Y

N

N

Name Change Request

N

Y

Y

N

N

Change of Home branch

N

Y

Y

N

N

Dormant Account activation

N

Y

Y

N

Y

DTAA Updation

Y

Y

Y

N

N

ASBA Application

N

Y

Y

N

N

Funds Transfer within India (TPT/NEFT/RTGS

/IMPS)

Y

Y

N

N

N

NRE/FCNR Repatriation
(Self-account overseas)

Y

Y

N

N

N

NRE/FCNR Repatriation
(Third party account overseas)

N

Y

N

N

N

Outward Remittance via NRO Account / NRO to NRE Transfer(Self or Third party -account overseas)

N

Y

N

N

N

Account closure

N

Y

Y

N

N

Bank Account Statement

Y

Y

Y

Y2

N

Balance Confirmation Certificate

N

Y

Y

N

N

Interest / TDS Certificate Issuance

Y

Y

Y

N

Y

Mandate /POA holder addition & Deletion

N

Y

Y

N

N

Sweep in FD Activation

Y4

Y

Y

N

N

Availing Supersaver (OD) facility (First party)

Y4

Y

Y

N

N

DEBIT / ATM CARD RELATED

(To know the process and documents required for submitting the below request
CLICK HERE to Contact Us or visit https://www.hdfcbank.com/nri-banking)

Debit/ATM card
PIN re-issuance

Y

Y

Y

Y

N

Debit/ATM card
re-issuance

Y

Y

Y

Y

N

Debit/ATM card
Issuance (first time)

N

Y

Y

N

N

Debit/ATM card
Hotlisting

Y

Y

N

Y

N

NETBANKING RELATED

(To know the process and documents required for submitting the below request
CLICK HERE to Contact Us or visit https://www.hdfcbank.com/nri-banking)

Unlocking of
Customer ID

N

Y

Y

N

Y

Netbanking Registration/ IPIN Issuance

Y

Y

Y

N

N

Netbanking PIN
re-issuance

Y

Y

Y

Y2

N

Registration for
third party transfers

Y

Y

Y

N

N

Secure Access ID
Activation

Y

Y

N

Y2

N


NOTE :

1 Only NRE FD can be booked through phone banking.

2 IVR validation via Debit card & Pin OR Customer id & Tin is required in order to place certain service requests at phone banking.

3 First FD needs to be via netbanking or basis physical instruction. Subsequent (add on) FD’s can be booked basis email instructions.

4 Bank account and fixed deposit should be in SOW MOP to avail this facility (Application for Sweep in or Supersaver facility or nominee addition/modification via netbanking).

5 RE KYC updation via netbanking can be processed only if there is no change in email ID / contact numbers. In case customers are not registered for email indemnity then RE KYC updation via registered email can be processed only if there is no change in demographic details.

Click Here to locate nearest Overseas Mailbox Services basis which you can send select physical instructions.