Faq

How can I check the balance on my HDFC Bank ForexPlus Card?

You can check the balance on ForexPlus card with the help of NetBanking facility. You will need to use the card number as user ID & IPIN issued to you as part of the card kit to login to NetBanking facility. Alternately, you can also contact our PhoneBanking services to check the balance on your ForexPlus card.

What is the Regalia ForexPlus Card?

Regalia ForexPlus Card is specially designed considering the requirement for valued customer of the bank who are frequent visitors abroad. This card ensures the convenience, safety & cost effectiveness while using the card. You need not have to carry multiple currencies in various wallets nor you need to swap the funds within wallets while travelling to another country. This card is issued only in one currency and comes with exclusive feature of Zero Cross Currency Conversion Charges, ‘Thanks Again’ reward program, ATM Access Fee waiver, & Complimentary Lounge Access. Hence you are free to transact in any currency as per your wish. This card is an embedded chip based prepaid forex card introduced in partnership with MasterCard International. This card gives you the freedom to shop anywhere in the world and provides access to the currency of your destination at competitive market rates. It can be used at all MasterCard affiliated ATMs and merchant establishments worldwide. This card cannot be used for making payments in foreign currencies in India, Nepal or Bhutan.

This card also comes with General Purpose Reloadable card wallet (GPR wallet) in INR currency where you can get your Regalia ForexPlus Card encashed & use the same in India for ATM cash withdrawals & at merchant outlets or at ecom merchants for purchases in INR currency.

Can I issue cheques to load the Regalia ForexPlus Card?

You can load Regalia ForexPlus Card by issuance of cheque against the amount to be loaded and charges as applicable. However, cards will be loaded post realisation of the cheque deposited by you. The exchange rate applicable will be for the day on which funds are realized and card is activated.

How much is the Service Tax on Cross Currency Conversion, applicable at the time of Load, Reload and Refund?

Following are the currency conversion service tax slabs applicable at the time of Load, Reload and Refund. For more details on other charges applicable on Regalia ForexPlus Card refer section Fees and Charges

Buy and Sell Forex Currency	Service Tax Amount
Up to Rs. 1 lakh	0.15% of the gross value or Rs. 37.5/- whichever is higher
From Rs. 1 lakh to Rs 10 Lakhs	Rs. 150 plus 0.075% of the amount exceeding Rs. 1 lakh
From Rs. 10 lakhs and above	Rs. 825 plus 0.015% of the amount exceeding Rs. 10 Lakhs, subject to a maximum of Rs. 7500 (including Swachh Bharat Cess and Krishi Kalyan cess as applicable)

How to use the card at contactless terminals?

1. Look for MasterCard PayPass mark and contactless logo at the Point of Sale terminal machine at merchant outlet
2. Check the transaction amount displayed on the machine screen and tap/ wave your Contactless Regalia ForexPlus Card from a 4 cm range
3. Enter your 4-digit ATM PIN on the machine, if prompted
4. A green light will signal indicating that the transaction is complete

Have more questions, check our FAQs Section

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Regalia ForexPlus Card FAQ