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Secure Banking Online
HDFC Bank's Internet and Mobile Banking services are safe and secure as various measures are put in place to protect your personal banking information from disclosure to third parties.
To enhance this protection, here are some things you should be vigilant about:
- SMSes informing you that your HDFC Bank NetBanking account will be blocked if you do not update KYC/PAN/Aadhaar details. Do not click on links in such messages.
- Scamsters who advise you to download third-party screen-sharing apps to help resolve your complaints. By downloading and installing such apps, they may get access to your mobile screen and other mobile data.
- Fake helpline numbers updated on search engines by scamsters that you may call, who will seek your banking details. Refer only to the official HDFC Bank website for contact details.
HDFC Bank strongly recommends a few Dos and Don'ts for maintaining the confidentiality of your banking accounts:
- Do not share your Customer ID and login password, OTP, ATM PIN, card number, CVV, expiry date, UPI VPA/MPIN with anyone over message, call, email, etc.
- Do not click, open, or respond to emails, messages, links, etc, with lucrative offers, cashback, discounts, rewards points, loans with low-interest rates, etc.
- Do visit only the official HDFC Bank website or the company for correct Customer Care or Helpline numbers.
Other important things to note:
- HDFC Bank’s transaction monitoring numbers are 6000 7475, 6160 7475 & 6161 7475. Always attend calls from these numbers.
- SMSes from HDFC Bank will always include a header like HDFCBK / HDFCBN/ 186161. Any link contained in HDFC Bank SMSes will only come from the hdfcbk.io domain.
- You don't need to enter UPI PIN or scan QR code to receive payments through UPI.
- If you receive a suspicious email or message, please do not click on the links inside it, just report the incident to us at report.phishingsite@hdfcbank.com
Click here for any queries, complaints or support.
Modus Operandi
Tips to stay safe online while surfing internet
1 ) Avoid clicking on pop-up website ads: Avoid clicking on flashy ad banners or pop-ups while browsing the internet.
2 ) Avoid Saving Passwords: Don't save passwords in your browser for added convenience, as it can pose a security risk.
3 ) Use Secure Browsers: Open a new browser window and type the official website address directly, like hdfcbank.com. This helps avoid falling for online scams.
4 ) Verify Links before clicking on it: Hover over links before clicking to see where they lead. Avoid clicking on suspicious or random-looking links.
5 ) Install Licensed Antivirus: Protect your device with licensed antivirus software to safeguard against malware and viruses.
6 ) Avoid Downloads from unknown sources: Refrain from downloading files or documents from the internet, as they could contain harmful malware.
Stay vigilant and follow these guidelines to stay safe while surfing the web.
Security Newsletter
Phishing is one of the fastest rising cybersecurity threats worldwide. This technique uses electronic communication - email, telephone or text message to lure individuals into revealing their sensitive information.
Mobile Banking
Mobile Banking brings you a modern, intuitive banking experience, with same security you are familiar with.
Beware Of Frauds
Be aware of the different kinds of frauds and scams, and know how to identify and protect yourself from them.
Security Measures
The steps we take to protect you with security solutions and robust processes.
Security Tips
A few basic security guidelines for whenever you transact online - the dos and don'ts.
Click here for any queries, complaints or support